Shepley House
- Care home
- 43 beds
- No nursing
- Dementia care
- Registered since 2011
- Hazel Grove, Stockport, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
15 of 56
rated care homes in Stockport are rated Requires improvement, like this one.
Shepley House: inspection record
Rated Requires improvement in August 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Grove Lodge Care Home (Good, 0.4 miles away) and Fernlea (Good, 0.6 miles away).
Nearest care homes:
- RI Chester House Care Home Requires improvement, 0.3 miles away
- G Grove Lodge Care Home Good, 0.4 miles away
- G Fernlea Good, 0.6 miles away
- G Pearce Lodge Care Home Good, 1 mile away
- G Parklands Residential Care Home Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 August 2023. Quoted under the Open Government Licence.
Systems to ensure people were safe were not always being used effectively and people's needs, and risks were not always readily identifiable in care records. Staff were not always recruited in line with safe recruitment policies and feedback about staff and their visibility within the home was mixed. We have made a recommendation about this. Medicines were not always managed in line with good practice in relation to storage and medicines people were being given covertly, hidden in food or drink. We have made a recommendation about this. Details about how to manage risk was not always clear and records did not demonstrate that people's assessed needs were being met. We have made a recommendation about this.
Read the rest of CQC's summary
Records of accidents and incidents were not always identified in the systems for oversight but, when identified appropriate action was being taken. The service was clean and tidy, and people were encouraged to receive visits from friends and family. People felt safe and relatives generally spoke highly about staff.
People were not supported to have maximum choice and control of their lives and staff did not always support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not always support good this practice.
There was no registered manager in post, and we found the service had not submitted a notification of a serious injury to CQC in a timely way. Systems for oversight were not always used effectively as areas for improvement we identify such as medicines, and accidents had not been identified. Families and staff spoke highly of the new manager and felt confident to raise concerns with them. Staff and families felt improvements were being made within the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 16 August 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 16 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Jon Horan
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 16 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Borough Care Ltd
- Ownership type
- Organisation
- Companies House number
- IP27788R (opens Companies House)
- Charity number
- 1007002
Borough Care Ltd runs 10 services, all in the North West. 7 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Borough Care Ltd
- G Bamford Close Good. Care home, Stockport
- G Bruce Lodge Good. Care home, Stockport
- G Cawood House Good. Care home, Stockport
- G Lisburne Court Good. Care home, Stockport
Getting help from Stockport Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockport Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0161 217 6029, Monday to Friday 8am to 4.30pm. Out-of-hours emergencies: 0161 718 2118
- Support for carers
- Paying for care: Stockport Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Shepley House provide nursing care?
- No. The Care Quality Commission lists Shepley House as a care home without nursing.
- How many beds does Shepley House have?
- The Care Quality Commission's register lists 43 beds at Shepley House.
- When was Shepley House last inspected?
- The Care Quality Commission's latest rating for Shepley House was published on 16 August 2023.
- Who runs Shepley House?
- Shepley House is run by Borough Care Ltd. It runs 10 services, all in the North West.
- What is Shepley House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 August 2023.
Contact
- Phone
- 01625 874711
- Address
- Eyam Road, Hazel grove, Stockport, SK7 6HP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Grove Lodge Care Home (Good, 0.4 miles away) and Fernlea (Good, 0.6 miles away).
Nearest care homes:
- RI Chester House Care Home Requires improvement, 0.3 miles away
- G Grove Lodge Care Home Good, 0.4 miles away
- G Fernlea Good, 0.6 miles away
- G Pearce Lodge Care Home Good, 1 mile away
- G Parklands Residential Care Home Good, 1.5 miles away