Lime Tree Manor Nursing and Residential Home

The home was purpose built and provide accommodation to people over three floors each with separate adapted facilities. One floor specialises in providing care to people living with dementia. All bedrooms have complete en-suite facilities with either bath or shower.

There were effective infection control processes in place to lower the risk of infections spreading in the home.

People, their relatives and staff confirmed there was enough staff to meet people's needs. The provider's recruitment process was robust, including all required checks to help ensure staff employed had the right skills to work in a care setting.

People and their relatives praised the registered manager and the staff team for being kind and involving people in their care.

The registered manager carried out daily, weekly and monthly audits which helped them assess the quality and safety of the service they provided to people. Actions were taken when needed to improve the service. Lessons learnt with actions needed were shared with staff in meetings and handovers. The service worked in partnership with health and social care professionals to maximise people's health.