Ordinary Life Project Association - 56 Sycamore Grove

People's experience of using this service:

At the previous inspection in February 2018, we rated the service as Requires Improvement. At this inspection we found that improvements had been made and the service has been rated as Good.

People had individualised care plans in place. These documented their interests, wishes and preferences. People had been consulted with in the process of creating and reviewing their care plans.

Risks to people's safety had been identified and assessed. There were risk-reducing measures documented, for staff to follow.

Staff had attended training specific to the needs of the people living at the home. This included epilepsy training. There was also a person-specific epilepsy protocol in place. This directed staff as to what action should be taken when supporting a person during an epileptic seizure.

People's medicines were stored and managed safely. The medicine administration records were up to date. People had protocols in place for medicines required on an 'as and when' basis.

People attended social activities based on their interests and to build independence skills. This included participating in college courses and going to the cinema. There were photo albums in the lounge of activities people had taken part in, such as going to local places of interest. This was so they could be used as a resource to help people plan their activities, by reminiscing about what they had enjoyed previously.

People were supported to maintain good family relationships. Family members were welcome to visit the home and staff helped to facilitate phone calls. People went on holiday with their families.

People's nutritional needs were supported. The home had received compliments from the dietician for offering a healthy range of menu options. People were involved in food preparation, baking, and menu- planning. People's weights were monitored.

The principles of the Mental Capacity Act 2005 were applied to the care planning, with consideration for consent and capacity throughout. There were mental capacity assessments in place for overall care and treatment while living at the home.

Bedrooms were personalised to people's individual preferences. There were plans to redevelop the garden space, to make this more accessible.

The registered manager worked care shifts and was integrated into the staff team. This enabled them to know people and their staff team well. Staff received regular supervision meetings with the registered manager.