Home Meadow

Home Meadow accommodates up to 49 older people in a single-storey building. At the time of our inspection, 46 people were living at Home Meadow. The service is divided into 2 main units with 1 which accommodates people living with dementia.

We have made a recommendation to the provider to monitor their processes, moving forward, to ensure timely identification and action is taken, when required.

People were at risk of dehydration due to ineffective daily reviews. Furthermore, appropriate risk reducing measures were not contained within care plans for people who required support with diabetes. We found no person had come to harm from these concerns. The registered manager and provider was responsive during the inspection time frame and undertook appropriate reviews.

People told us they felt safe. Relatives told us they felt their family member was safe and well cared for by staff. Staff received training to meet people's needs and had undertaken specific training to help identify and reduce risks associated with falls, severe infections, and health deterioration.

Medicines were administered as prescribed; staff had completed training, and their competency had been assessed. Safe reporting and review systems were in place to monitor incidents and accidents if they occurred. Lessons learnt were reviewed and shared with staff. The provider undertook safe recruitment processes and there were enough staff to meet people's needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

A registered manager was in post, and people, their relatives, and staff felt able to approach them with any concerns and were confident they would be acknowledged and acted upon. The providers systems, overall, allowed for quality monitoring to take place at the service which drove continuous improvements.