St Leonards Court
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2010
- Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
St Leonards Court: inspection record
Rated Requires improvement in December 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Brandon Park Residential and Nursing Home (Outstanding, 5.5 miles away) and Red House Residential Home (Good, 7.8 miles away).
Nearest care homes:
- RI Feltwell Lodge Requires improvement, 4 miles away
- O Brandon Park Residential and Nursing Home Outstanding, 5.5 miles away
- G Red House Residential Home Good, 7.8 miles away
- – Coronation House Care Home Not yet rated, 7.8 miles away
- G Ashill Lodge Care Home Good, 8 miles away
About the service
From the Care Quality Commission's inspection report published 21 December 2021. Quoted under the Open Government Licence.
St Leonards Court provides accommodation and personal care for up to 25 older people some of whom may be living with dementia. At the time of our visit there were 22 people using the service. The home is situated in the village of Mundford in Norfolk.
What inspectors found
People were not always receiving safe care and treatment. Allegations of abuse or harm had not always been reported to the local safeguarding team or the Care Quality Commission (CQC). We could not be sure that these allegations had been dealt with appropriately or that action had been taken to prevent a reoccurrence. During the inspection we made safeguarding referrals to the local authority safeguarding team. There was not always effective oversight or management of incidents which had occurred. As a result, staff were placing themselves and others at risk. Incidents recurred and people were harmed. The manager took immediate action to ensure safeguarding procedures were followed to keep people safe.
Read the rest of CQC's summary
Infection, prevention and control measures were not always being followed to prevent the spread of infections. Staff had received training and regular information updates throughout the pandemic. Infection control and cleaning audits were being undertaken to identify any issues quickly so that action could be taken to make any improvements.
Risk assessments had been completed to reduce risks to people's health and safety when possible.
Staffing levels were sufficient to meet people's needs in a timely manner. Vacant roles had recently been recruited to. Recruitment procedures were followed to ensure that staff suitable to work with vulnerable people were recruited.
Safe management of medicines procedures were being followed to ensure people received their medicines as prescribed. When errors in the administration of medication occurred, these had been identified and action taken to prevent a reoccurrence.
Questions to ask when you visit
- Safe was rated Requires improvement on 21 December 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 21 December 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Joanna Goddard
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 21 December 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Healthcare Homes Group LimitedBrand: Healthcare Homes
- Ownership type
- Organisation
- Companies House number
- 05507277 (opens Companies House)
Healthcare Homes Group Limited runs 29 services in England, 27 of them in the East of England. 25 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by Healthcare Homes Group Limited
- O Foxgrove Residential Home Outstanding. Care home, Suffolk
- O Meadow House Nursing Home Outstanding. Care home with nursing, Norfolk
- G Aldringham Court Good. Care home with nursing, Suffolk
- G Barking Hall Nursing Home Good. Care home with nursing, Suffolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does St Leonards Court provide nursing care?
- No. The Care Quality Commission lists St Leonards Court as a care home without nursing.
- How many beds does St Leonards Court have?
- The Care Quality Commission's register lists 25 beds at St Leonards Court.
- When was St Leonards Court last inspected?
- The Care Quality Commission's latest rating for St Leonards Court was published on 21 December 2021.
- Who runs St Leonards Court?
- St Leonards Court is run by Healthcare Homes Group Limited. It runs 29 services in England, 27 of them in the East of England.
- What is St Leonards Court's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 December 2021.
Contact
- Phone
- 01842 878225
- Address
- 6 St Leonards Street, Mundford, IP26 5HG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Brandon Park Residential and Nursing Home (Outstanding, 5.5 miles away) and Red House Residential Home (Good, 7.8 miles away).
Nearest care homes:
- RI Feltwell Lodge Requires improvement, 4 miles away
- O Brandon Park Residential and Nursing Home Outstanding, 5.5 miles away
- G Red House Residential Home Good, 7.8 miles away
- – Coronation House Care Home Not yet rated, 7.8 miles away
- G Ashill Lodge Care Home Good, 8 miles away