Enhanced Elderly Care Service - Byker Hall Care Home
- Care home
- 95 beds
- Nursing care
- Dementia care
- Registered since 2014
- Walker, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in January 2019.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
51 of 62
rated care homes in Newcastle upon Tyne are rated Good, like this one.
Enhanced Elderly Care Service - Byker Hall Care Home: inspection record
Rated Good in January 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Balmoral Court Care Home Requires improvement, 0.2 miles away
- G Flexible Support Options Limited (Brilan) Good, 0.2 miles away
- G The Grove Good, 0.2 miles away
- G Byker Lodge Good, 0.4 miles away
- G Astell Care Centre Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 23 January 2019. Quoted under the Open Government Licence.
About the service: Enhanced Elderly Care Service - Byker Hall Care Home is a residential care home that provided personal and nursing care for up to 95 people. At the time of the inspection, 87 people were living at the service.
Read the rest of CQC's summary
People's experience of using this service: People told us they were safe living at the service and that rooms were kept clean and tidy. They told us staff were kind and liked; and were available when needed.
People were safeguarded from abuse by trained staff and any accidents or incidents were monitored and any lessons learnt were acted upon.
Medicines were administered in a timely manner and stored securely.
Systems and processes were in place and were monitored by the registered manager to ensure they remained suitable and identified any issues arising in the service, for example in the audits completed by the registered manager.
Recruitment was robust to ensure suitable staff were employed and there were enough staff to meet the needs of the people living at the service.
The service was well-led and the registered manager was visible throughout the service and was open and transparent in their approach.
More information is in the full report.
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Naomi Thomson
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 23 January 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Enhanced Elderly Care Limited
- Ownership type
- Organisation
- Companies House number
- 05242514 (opens Companies House)
Enhanced Elderly Care Limited runs 3 services, all in the North East. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Enhanced Elderly Care Limited
- G Enhanced Elderly Care Service - Fellingate Care Centre Limited Good. Care home with nursing, Gateshead
- RI Enhanced Elderly Care Service - Wardley Gate Care Centre Requires improvement. Care home, Gateshead
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Enhanced Elderly Care Service - Byker Hall Care Home provide nursing care?
- Yes. The Care Quality Commission lists Enhanced Elderly Care Service - Byker Hall Care Home as a care home with nursing.
- How many beds does Enhanced Elderly Care Service - Byker Hall Care Home have?
- The Care Quality Commission's register lists 95 beds at Enhanced Elderly Care Service - Byker Hall Care Home.
- When was Enhanced Elderly Care Service - Byker Hall Care Home last inspected?
- The Care Quality Commission's latest rating for Enhanced Elderly Care Service - Byker Hall Care Home was published on 23 January 2019.
- Who runs Enhanced Elderly Care Service - Byker Hall Care Home?
- Enhanced Elderly Care Service - Byker Hall Care Home is run by Enhanced Elderly Care Limited. It runs 3 services, all in the North East.
- What is Enhanced Elderly Care Service - Byker Hall Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 January 2019.
Contact
- Phone
- 0191 224 0588
- Address
- Allendale Road, Newcastle Upon Tyne, NE6 2SB Map (opens Google Maps)
Compare nearby
- RI Balmoral Court Care Home Requires improvement, 0.2 miles away
- G Flexible Support Options Limited (Brilan) Good, 0.2 miles away
- G The Grove Good, 0.2 miles away
- G Byker Lodge Good, 0.4 miles away
- G Astell Care Centre Good, 0.6 miles away