Tithe Farm Nursing Home

People's experience of using this service: • The service had made improvements to the safety of people's care. • People were protected against avoidable harm, abuse, neglect and discrimination. The care they received was safe. • People's risks were assessed and strategies put in place to mitigate the risks. • Risks from the premises were satisfactorily assessed and managed. We made a recommendation about reviewing the suitability of the environment for dementia care. • Staff received improved supervision and training since our last inspection, which provided them with the knowledge and skills to perform the roles they were employed to do. • People and relatives provided consistently positive feedback about the care, staff and management. They said the service was safe, caring and well-led. • People's care was person-centred. The care was designed to ensure people's independence was encouraged and maintained. • People were involved in their care planning. End of life care planning and documentation required further improvement. • There were positive changes to the management team. Improved audits and checks were put in place to ensure the service was well-governed. • There was a happy workplace culture and staff we spoke with provided positive feedback. • The service met the characteristics for a rating of "good" in all the key questions we inspected. Therefore, our overall rating for the service after this inspection was "good". • More information is in our full report.