Nightingale Hall
- Care home
- 42 beds
- No nursing
- Registered since 2011
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
149 of 181
rated care homes in North Yorkshire are rated Good, like this one.
Nightingale Hall: inspection record
Rated Good in June 2018, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI The Terrace Requires improvement, 0.4 miles away
- G Hillcrest Care Home Good, 2.6 miles away
- – Rosedale Nursing Home Not yet rated, 2.6 miles away
- G Maple Lodge Care Home Good, 3.7 miles away
- G Balmaclellan Good, 4.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 March 2021. Quoted under the Open Government Licence.
Nightingale Hall is a care home providing accommodation for nursing and residential care for up to 40 people. At the time of this inspection there were 29 people living at the home. People had access to communal areas. The home is built over two floors.
Read the rest of CQC's summary
We found the following examples of good practice.
All essential visitors had to wear appropriate personal protective equipment (PPE). In addition, complete NHS Track and Trace information, provide evidence of a negative COVID-19 test and have their temperature checked prior to entering the home. People were supported to receive organised visits from relatives in a designated safe outdoor 'visiting pod' area with robust cleaning and personal protective equipment [PPE] procedures in place.
Staff supported people's social and emotional wellbeing. Meaningful activities were adapted and taking place in smaller groups or one to ones. The service used different methods including information technology to assist communication. Staff supported people to use other technology such as social media and making video calls.
The home had ample supplies of appropriate PPE which was stored hygienically and kept safe. Staff were provided with separate areas to put on, take off and dispose PPE safely.
Social distancing practices were in place at the home, where people used communal areas such as dining rooms and lounge areas, they were able to share these spaces safely.
Additional cleaning of all areas and frequent touch surfaces was in place and being carried out and recorded regularly by housekeeping staff. Additional deep cleaning was also carried out where required.
Staff completed online training and paper-based learning booklets provided by the local NHS infection prevention and control team. Training included putting on and taking off PPE, hand hygiene and other Covid-19 related training.
Additional competency checks, and spot checks were carried out by the registered manager with all staff regarding safe use of PPE.
The registered manager had quality systems in place to check the service was providing safe care. There was a robust communication system in place to ensure staff received consistent updates in relation to infection control policy and practice.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sonia Metcalfe
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 3 March 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Wellburn Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 01965619 (opens Companies House)
Wellburn Care Homes Limited runs 14 services in England, 5 of them in Yorkshire and the Humber. 12 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Wellburn Care Homes Limited
- G Craghall Residential Home Good. Care home, Newcastle upon Tyne, North East
- G Eighton Lodge Residential Care Home Good. Care home, Gateshead, North East
- G Garden House Good. Care home, Northumberland, North East
- G Glenholme Residential Care Home Good. Care home, Sunderland, North East
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Nightingale Hall provide nursing care?
- No. The Care Quality Commission lists Nightingale Hall as a care home without nursing.
- How many beds does Nightingale Hall have?
- The Care Quality Commission's register lists 42 beds at Nightingale Hall.
- When was Nightingale Hall last inspected?
- The Care Quality Commission's latest rating for Nightingale Hall was published on 13 June 2018.
- Who runs Nightingale Hall?
- Nightingale Hall is run by Wellburn Care Homes Limited. It runs 14 services in England, 5 of them in Yorkshire and the Humber.
- What is Nightingale Hall's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 June 2018.
Contact
- Phone
- 01748 823003
- Address
- 7 Seagrim Crescent, Richmond, DL10 4UB Map (opens Google Maps)
Compare nearby
- RI The Terrace Requires improvement, 0.4 miles away
- G Hillcrest Care Home Good, 2.6 miles away
- – Rosedale Nursing Home Not yet rated, 2.6 miles away
- G Maple Lodge Care Home Good, 3.7 miles away
- G Balmaclellan Good, 4.9 miles away