Wilfred Geere House

We found the following examples of good practice.

There was clear signage and information for visitors around processes to follow as they entered and left the home. Facilities were in place for people to wash their hands or use sanitizer and face masks were supplied to help ensure safety.

People had been cohorted or isolated when required to minimize the risk of spread of infection. People admitted from hospital were isolated in their own rooms for the required 14-day period. They were re-tested as required.

Arrangements were in place to allow staff to safely social distance within the home. There were separate areas for donning and doffing PPE safely and good signage about donning and doffing and handwashing was visible around the home.

Whole home testing was being carried out for all staff and people who used the service.

The premises looked extremely clean and hygienic and cleaning schedules were in place to ensure standards of hygiene were high.

The service had a good understanding of when to seek support from other agencies such as the local infection prevention and control team.

Further information is in the detailed findings below.

The five questions we ask about services and what we found