Stamford Care Home

What inspectors found

From the Care Quality Commission's assessment published 15 October 2024 (assessment visit 11 June 2024). Quoted under the Open Government Licence.

1. Safe

   GGood Good

   Systems were in place to protect people from the risk of abuse and harm. People's support needs were risk assessed and care plans provided staff with the information they needed to manage the identified risk. Processes were in place to ensure staff were safely recruited. Recruitment checks included DBS checks, employment references and identity checks. Staff completed a thorough induction when they started their employment with the provider. Although staff received training, we found the completion dates for some training courses for a number of staff were not up to date. Medicines were managed consistently and safely in line with national guidance. However, we found discrepancies with the record keeping system.

2. Effective

   GGood Good

   People had regular reviews of their care. People and relatives were able to discuss how things were going for them and talk about what they wanted their care and support to look like. Staff worked together with people’s care teams, so people were able to maintain their health and well-being. Staff understood how the Mental Capacity Act (MCA) impacted in the care they provided to people. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

3. Well-led

   GGood Good

   The management team maintained a positive culture. Governance and management systems were in place to drive improvements. This included a range of audits which were undertaken regularly to monitor, review and improve the service people received. Staff were positive about their roles and told us they felt supported and knew how to seek advice, guidance and support.