Lynton Hall Care Home
Care home with nursing, Kingston upon Thames, 51 beds
Good
Rated on
Rating from the Care Quality Commission.
Lynton Hall Care Home: inspection record
Rated Good in October 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 8 times since 2015. First rated Inadequate in 2015, most recently Good in October 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 21 Good care homes in Kingston upon Thames, out of 28 with a rating.
- Larger than 8 in 10 care homes in Kingston upon Thames.
About the service
From the Care Quality Commission's inspection report published 10 October 2023. Quoted under the Open Government Licence.
Lynton Hall Care Home is a care home providing personal and nursing care for up to 51 people. At the time of our inspection there were 41 people using the service. The service supports older people living with dementia and having physical care needs. The home is arranged over 2 floors, each with their own separate adapted facilities.
What inspectors found
People felt safe living at the home. People's care and support needs were assessed and staff did their best to meet them. There were robust staff recruitment procedures in place and enough staff to support people safely. Staff had the necessary equipment to effectively manage risks associated with infection control. Appropriate management systems were in place to ensure medicines were managed safely.
People were empowered to make decisions about their care. Staff had on-going support to carry out their role responsibilities as required. People's wishes and dietary requirements were acted upon as necessary. Mental capacity assessments were completed by the service to support people in the decision-making process. The provider had planned to refurbish the home, also making sure the environment was meeting the needs of people living with dementia.
Read the full summary
Staff dedicated time to attend to people and displayed care and concern for their well-being. There was a good leadership at the service with shared responsibilities to ensure good care delivery. Quality assurance checks were operated effectively to minimise the risks associated with people's safety. The staff team ensured they had good communication with the healthcare professionals and family members making sure people were provided with the care they needed.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 2 Lynton Road, New Malden, KT3 5EE |
|---|---|
| Neighbourhood | New Malden, Kingston upon Thames |
| Phone | 020 8949 1765 |
| Website | www.bupa.co.uk |
| Registered manager | Janet Musama |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 12 inspection reports, latest 10 October 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Bupa Care Homes (ANS) LimitedBrand: BUPA Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 01960990 (opens Companies House) |
Bupa Care Homes (ANS) Limited runs 6 services in London. 5 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Bupa Care Homes (ANS) Limited
- G Manley Court Care Home Care home with nursing, LewishamGood
- G Middlesex Manor Care Home Care home with nursing, BrentGood
- G Stamford Care Home Care home with nursing, EnfieldGood
- G The Sidcup Care Home Care home with nursing, BexleyGood
- RI Havelock Court Care Home Care home with nursing, LambethRequires improvement
Nearest alternatives
- G Cherry Lodge Care home, less than 0.1 miles awayGood
- – Little Brook House Care home with nursing, 0.1 miles awayNot yet rated
- G Medihands Clifton Care home, 0.3 miles awayGood
- G Medihands Healthcare Care home, 0.3 miles awayGood
- G HF Trust - Thetford Road Care home, 0.4 miles awayGood
Getting help from Royal Borough of Kingston upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Kingston upon Thames
- Ask for a care needs assessment
- Phone: 020 8547 5005. Email adults@kingston.gov.uk
- Support for carers
- Paying for care: Royal Borough of Kingston upon Thames
Checked on the council's website, November 2026.
Common questions
- Does Lynton Hall Care Home provide nursing care?
- Yes. The Care Quality Commission lists Lynton Hall Care Home as a care home with nursing.
- How many beds does Lynton Hall Care Home have?
- The Care Quality Commission's register lists 51 beds at Lynton Hall Care Home.
- When was Lynton Hall Care Home last inspected?
- The Care Quality Commission's latest rating for Lynton Hall Care Home was published on 10 October 2023.
- Who runs Lynton Hall Care Home?
- Lynton Hall Care Home is run by Bupa Care Homes (ANS) Limited. It runs 6 services in London.
- What is Lynton Hall Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 October 2023.