Cherry Lodge

Date of Assessment: 24 February to 17 March 2025. The service is a residential care home providing support to people with a learning disability and mental health needs. At the time of our assessment there were 7 people using the service. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. This service was reregistered by CQC on 15 June 2023 due to a change at provider level. Under the previous provider registration, the service was rated requires improvement and in breach of regulation We undertook this assessment to review progress made since our last assessment and to follow up on previous breach of regulation. The provider was in breach of the legal regulation in relation to Good governance. Improvements were found at this assessment and the provider was no longer in breach of regulation. We looked at all the quality statements. Although action had been taken by the provider to make improvements, the service would benefit from further improvement in relation to the submission of CQC notifications, information on care plans and medicines management. There were enough staff to support people with their care needs, including accessing the community when they wanted to. People were involved in assessments of their care needs. Staff promoted people’s independence and encouraged them to prepare their own meals. The service worked with all agencies involved in people’s care to ensure their healthy living and wellbeing. People were treated with kindness and compassion. Staff treated people as individuals and supported their preferences. People were confident that the provider took their feedback seriously and acted on it. Leaders and staff had a shared vision and culture based on listening and learning.