Vancouver Road
Care home, Lewisham, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
Vancouver Road: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and January 2020.
It has been rated Good at every inspection since 2015. The latest rating was published about 7 years ago.
How it compares locally
- One of 44 Good care homes in Lewisham, out of 46 with a rating.
- Smaller than 7 in 10 care homes in Lewisham.
About the service
From the Care Quality Commission's inspection report published 22 January 2020. Quoted under the Open Government Licence.
Vancouver Road is a care home that provides care and support to up to seven people with a learning disability. At the time of our inspection there were seven people using the service. The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
People and their relatives told us they felt safe using the service. The provider supported people to take their medicines safely. There were adequate infection control processes in place to reduce the risk of harm. There were sufficient staffing levels at all times to maintain people's safety and ensure their needs were met.
People's needs were holistically assessed, and plans put in place to meet these. The provider met people's nutritional and hydration needs and supported them to have a balanced diet. People were supported with their physical and mental health needs and care records contained good information on these.
Read the full summary
People told us the registered manager and staff were kind and caring and knew people well. People were treated with dignity and respect. People's religious and cultural needs were met.
We received positive comments about overall management of the service. The registered manager organised a range of events and activities to increase engagement of people receiving care and their families. The service actively sought feedback and ideas for improvement from people receiving care so they could continue to improve the quality of the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were quality assurance systems in place to ensure care and support were kept to a good standard. The service worked with a range of healthcare and multidisciplinary professionals to achieve good outcomes for people.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 16 Vancouver Road, Forest Hill, London, SE23 2AF |
|---|---|
| Neighbourhood | Catford, Lewisham |
| Phone | 020 8699 7983 |
| Website | www.caretech-uk.com |
| Registered manager | Osman Koroma |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 7 inspection reports, latest 22 January 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | CareTech Community Services LimitedBrand: CareTech Community Services |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02804415 (opens Companies House) |
CareTech Community Services Limited runs 6 services in London. 6 are rated Good or Outstanding.
Other services run by CareTech Community Services Limited
- G CareTech Community Services Limited - 25 Garrads Road Care home, LambethGood
- G CareTech Community Services Limited - 7 Russell Hill Care home, CroydonGood
- G CareTech South East Supported Living Home care, HillingdonGood
- G Lyndhurst Care home, BarnetGood
- G Vosse Court Care home, LambethGood
Nearest alternatives
- G The Regard Partnership Limited - Vancouver Road Care home, less than 0.1 miles awayGood
- G Woodham House Stanstead Care home, 0.2 miles awayGood
- G Colin Care Home Care home, 0.4 miles awayGood
- G Aster House Care home, 0.5 miles awayGood
- G St Jude's House Care home, 0.6 miles awayGood
Getting help from London Borough of Lewisham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lewisham
- Ask for a care needs assessment
- Phone: 020 8314 7777. Out-of-hours emergencies: 020 8314 6000
- Support for carers
- Paying for care: London Borough of Lewisham
Checked on the council's website, November 2026.
Common questions
- Does Vancouver Road provide nursing care?
- No. The Care Quality Commission lists Vancouver Road as a care home without nursing.
- How many beds does Vancouver Road have?
- The Care Quality Commission's register lists 7 beds at Vancouver Road.
- When was Vancouver Road last inspected?
- The Care Quality Commission's latest rating for Vancouver Road was published on 22 January 2020.
- Who runs Vancouver Road?
- Vancouver Road is run by CareTech Community Services Limited. It runs 6 services in London.
- What is Vancouver Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 January 2020.