Harbledown Lodge
- Care home
- 56 beds
- Nursing care
- Dementia care
- Registered since 2011
- Kent, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 445
rated care homes in Kent are rated Requires improvement, like this one.
Harbledown Lodge: inspection record
Rated Requires improvement in April 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Old Rectory Retirement Home (Good, 1.2 miles away) and The Red House Nursing Home (Good, 1.5 miles away).
Nearest care homes:
- G The Old Rectory Retirement Home Good, 1.2 miles away
- G The Red House Nursing Home Good, 1.5 miles away
- G Canterbury Adult Support Unit Good, 1.7 miles away
- RI L'Arche Kent Faith House Requires improvement, 1.8 miles away
- RI Lark View Care Home Requires improvement, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 28 April 2023. Quoted under the Open Government Licence.
Harbledown Lodge is a residential care home providing personal and nursing care to up to 56 people. The service provides support to older people who may be living with dementia in a large, adapted building. At the time of our inspection there were 40 people using the service.
What inspectors found
People told us they felt safe living at the service. However, potential risks to people's health and safety had not always been assessed. There was guidance for staff to mitigate risks, but this was not always consistent. Staff had not maintained accurate records about people's care and support. There was a risk people had not received the care required to maintain their safety.
Read the rest of CQC's summary
Medicines had not always been managed safely. People had not always been protected from the risk of infection; some areas of the service had not been maintained to reduce this risk. Checks and audits had been completed on the quality of the service, but these had not identified the shortfalls found at this inspection.
Staff were recruited safely and there were enough staff to support people and meet their needs. People and staff had been asked their opinion of the service and suggestions they may have. There were effective systems in place to protect people from abuse and discrimination.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 28 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Sreeja Saimon
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 28 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Uniquehelp LimitedBrand: Nicholas James and Regal Care Trading Limited
- Ownership type
- Organisation
- Companies House number
- 02200489 (opens Companies House)
Uniquehelp Limited runs 4 services, all in the South East. 0 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by Uniquehelp Limited
- RI Chestfield House Requires improvement. Care home with nursing, Kent
- RI Haydon-Mayer Requires improvement. Care home with nursing, Kent
- RI Whitstable Nursing Home Requires improvement. Care home with nursing, Kent
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Harbledown Lodge provide nursing care?
- Yes. The Care Quality Commission lists Harbledown Lodge as a care home with nursing.
- How many beds does Harbledown Lodge have?
- The Care Quality Commission's register lists 56 beds at Harbledown Lodge.
- When was Harbledown Lodge last inspected?
- The Care Quality Commission's latest rating for Harbledown Lodge was published on 28 April 2023.
- Who runs Harbledown Lodge?
- Harbledown Lodge is run by Uniquehelp Limited. It runs 4 services, all in the South East.
- What is Harbledown Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 April 2023.
Contact
- Phone
- 01227 458116
- Address
- Upper Harbledown, Canterbury, CT2 9AP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Old Rectory Retirement Home (Good, 1.2 miles away) and The Red House Nursing Home (Good, 1.5 miles away).
Nearest care homes:
- G The Old Rectory Retirement Home Good, 1.2 miles away
- G The Red House Nursing Home Good, 1.5 miles away
- G Canterbury Adult Support Unit Good, 1.7 miles away
- RI L'Arche Kent Faith House Requires improvement, 1.8 miles away
- RI Lark View Care Home Requires improvement, 1.8 miles away