Malmesbury Lawn Care Home

We found the following examples of good practice.

The registered manager ensured current government guidelines in relation to COVID-19 were being followed by staff and visitors to reduce the risk of infection to people living at the home. This included comprehensive checks for visitors on arrival.

Safe visiting arrangements were in place. Staff and visiting professionals were asked to provide evidence of their vaccination status against COVID-19 prior to entering the home. People were supported by staff to keep in touch with those important to them. Visitors were required to complete a COVID-19 test, had their temperature checked and wore PPE.

The home was coming to the end of an outbreak of COVID-19. One person had COVID-19 at the time of this inspection. Safe isolation procedures were in place to protect others from the risk of infection. A separate PPE station was placed outside this person's bedroom for staff to use. Appropriate procedures were also in place to dispose of used PPE safely.

Staff supported people's social and emotional wellbeing. Alternative forms of maintaining social contact were in place including video calls. The home had a visitors' 'pod' to allow partitioned visiting without having to enter the care home.

All staff had undertaken training in infection prevention and control (IPC) and Personal protective equipment. Policies and audits relating to infection prevention control, including coronavirus were up to date. We saw that regular IPC audits had been undertaken and the home had actioned the findings of the audits.

The provider had an up to date infection control policy in place and carried out appropriate environmental audits. The provider ensured staff were kept up to date with government guidance.

The home was clean, well maintained, air filtration unit had been placed in communal areas in the home.

Staff had worked effectively as a team through out the pandemic, managers and staff supported each other to ensure people received safe care.

The five questions we ask about services and what we found