Potton House
- Care home
- 24 beds
- Nursing care
- Dementia care
- Registered since 2011
- Central Bedfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in March 2019.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 57
rated care homes in Central Bedfordshire are rated Good, like this one.
Potton House: inspection record
Rated Good in March 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Penrose Court Good, 0.5 miles away
- RI Beaumont Park Nursing and Residential Home Requires improvement, 1.2 miles away
- G Mantles Court Good, 1.3 miles away
- G Pemdale Good, 2.1 miles away
- RI Park House Nursing Care Centre Requires improvement, 2.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 February 2022. Quoted under the Open Government Licence.
Potton House is a residential service registered to provide accommodation, personal and nursing care for up to 24 people living with dementia. At the time of our inspection the service was fully occupied.
Read the rest of CQC's summary
We found the following examples of good practice.
• Staff received extensive training in infection control and COVID-19 management and had their competencies in these areas regularly assessed.
• There was a robust visitor management procedure in place to ensure people living at the service were kept safe.
• The home was clean and fresh, and schedules were in place to ensure hygiene and cleanliness levels were maintained by staff.
• The registered manager reported good support from the local health professionals and the team at the provider's head office.
The five questions we ask about services and what we found
Questions to ask when you visit
- Safe was rated Requires improvement on 22 March 2019. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 3 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 02847005 (opens Companies House)
Health & Care Services (NW) Limited runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Health & Care Services (NW) Limited
- RI Orchid Lawns Requires improvement. Care home with nursing, Central Bedfordshire
Getting help from Central Bedfordshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Central Bedfordshire Council
- Ask for a care needs assessment
- Phone: 0300 300 8000
- Contact adult social care online
- Support for carers
- Paying for care: Central Bedfordshire Council
Checked on the council's website, November 2026.
Common questions
- Does Potton House provide nursing care?
- Yes. The Care Quality Commission lists Potton House as a care home with nursing.
- How many beds does Potton House have?
- The Care Quality Commission's register lists 24 beds at Potton House.
- When was Potton House last inspected?
- The Care Quality Commission's latest rating for Potton House was published on 22 March 2019.
- Who runs Potton House?
- Potton House is run by Health & Care Services (NW) Limited. It runs 2 services, all in the East of England.
- What is Potton House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 March 2019.
Contact
- Phone
- 01767 317289
- Address
- Potton Road, Biggleswade, SG18 0EL Map (opens Google Maps)
Compare nearby
- G Penrose Court Good, 0.5 miles away
- RI Beaumont Park Nursing and Residential Home Requires improvement, 1.2 miles away
- G Mantles Court Good, 1.3 miles away
- G Pemdale Good, 2.1 miles away
- RI Park House Nursing Care Centre Requires improvement, 2.6 miles away