Montague Road Care Home
- Care home
- 24 beds
- No nursing
- Dementia care
- Registered since 2014
- Felixstowe, Suffolk, East of England
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
16 of 156
rated care homes in Suffolk are rated Outstanding, like this one.
Montague Road Care Home: inspection record
Rated Outstanding in July 2019, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Sunrise Nursing Home Requires improvement, 0.1 miles away
- G Re-Create Freedom Good, 0.2 miles away
- G Park House Good, 0.2 miles away
- O White Gables Residential Care Home Outstanding, 0.2 miles away
- G The Westcliff Care Home Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 24 July 2019. Quoted under the Open Government Licence.
Montague Road Nursing Home is a residential care home providing personal and nursing care to 24 people living with dementia and/or mental health needs at the time of the inspection. The service can support up to 24 people in one adapted building. There are three units in the service with eight people living on each.
What inspectors found
People received extremely responsive care which was tailor made to meet their individual needs and preferences. People were at the heart of the service and their choices and self-determination were consistently upheld and supported. The care people received at the end of their lives was in line with the choices they made.
Read the rest of CQC's summary
People were supported to take part in activities which were meaningful and reduced the risks of isolation. The service used best practice examples and used appropriate therapies that enabled people to express emotions through the use of music and animals and doll therapy where appropriate.
The service was extremely well-led. People and staff were truly involved in the running of the service and consistently consulted. The systems to monitor and assess the service were robust and supported the provider to continuously improve the service.
People shared positive relationships with the staff working in the service. There were enough staff to provide support to people when needed. Staff recruitment was done safely.
People were provided with a safe service, the risks in their daily living were assessed and systems in place to reduce them.
Staff received training to meet people's needs effectively.
People received care and support to ensure good health and nutrition.
The service was clean and hygienic, and the environment was suitable for the people living there.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Zoe Wolf
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sanctuary Home Care LimitedBrand: Sanctuary Care Limited
- Ownership type
- Organisation
- Companies House number
- IP28232R (opens Companies House)
Sanctuary Home Care Limited runs 23 services in England, 5 of them in the East of England. 20 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Sanctuary Home Care Limited
- O Corner House Residential Care Home Outstanding. Care home, Nottinghamshire, East Midlands
- O Hilltop House (Domiciliary Care) Outstanding. Home care, Suffolk
- O Sanctuary Supported Living - 26 Tilmore Gardens Outstanding. Care home, Hampshire, South East
- G Cardigan House Good. Home care, Wirral, North West
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Montague Road Care Home provide nursing care?
- No. The Care Quality Commission lists Montague Road Care Home as a care home without nursing.
- How many beds does Montague Road Care Home have?
- The Care Quality Commission's register lists 24 beds at Montague Road Care Home.
- When was Montague Road Care Home last inspected?
- The Care Quality Commission's latest rating for Montague Road Care Home was published on 24 July 2019.
- Who runs Montague Road Care Home?
- Montague Road Care Home is run by Sanctuary Home Care Limited. It runs 23 services in England, 5 of them in the East of England.
- What is Montague Road Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 24 July 2019.
Contact
- Phone
- 01394 670111
- Address
- 14 Montague Road, Felixstowe, IP11 7HF Map (opens Google Maps)
Compare nearby
- RI Sunrise Nursing Home Requires improvement, 0.1 miles away
- G Re-Create Freedom Good, 0.2 miles away
- G Park House Good, 0.2 miles away
- O White Gables Residential Care Home Outstanding, 0.2 miles away
- G The Westcliff Care Home Good, 0.3 miles away