Mandalay
- Care home
- 6 beds
- No nursing
- Registered since 2014
- Witham, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
295 of 361
rated care homes in Essex are rated Good, like this one.
Mandalay: inspection record
Rated Good in May 2018.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Park View Good, 0.2 miles away
- G Creative Support - 2, 3 and 4 Nightingale Close Good, 0.3 miles away
- RI St George's Witham Nursing Home Requires improvement, 0.7 miles away
- – Rose Belle No overall rating, 1.2 miles away
- G Massenet Good, 1.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 12 February 2021. Quoted under the Open Government Licence.
Mandalay accommodates up to six people with learning disabilities in a detached house in the centre of Witham. At the time of our inspection there were four people living at the service.
Read the rest of CQC's summary
We found the following examples of good practice:
Staff supported people in a personalised manner to remain safe, adapting their approach in line with each person's needs.
The provider had ensured that when usual staff were not available, people received support from consistent staff. The new temporary staff had got to know people well, which had helped minimise distress from the COVID-19 pandemic.
The property was easy to clean and this minimised the risk of infection. The layout of the building meant people could be easily isolated, with each person having a dedicated area for their personal use.
The five questions we ask about services and what we found
Questions to ask when you visit
- Responsive was rated Requires improvement on 18 May 2018. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Lisa Williams
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 12 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 18 of them in the East of England. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Mandalay provide nursing care?
- No. The Care Quality Commission lists Mandalay as a care home without nursing.
- How many beds does Mandalay have?
- The Care Quality Commission's register lists 6 beds at Mandalay.
- When was Mandalay last inspected?
- The Care Quality Commission's latest rating for Mandalay was published on 18 May 2018.
- Who runs Mandalay?
- Mandalay is run by Voyage 1 Limited. It runs 278 services in England, 18 of them in the East of England.
- What is Mandalay's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 May 2018.
Contact
- Phone
- 01376 520280
- Address
- 13 Bridge Street, Witham, CM8 1BU Map (opens Google Maps)
Compare nearby
- G Park View Good, 0.2 miles away
- G Creative Support - 2, 3 and 4 Nightingale Close Good, 0.3 miles away
- RI St George's Witham Nursing Home Requires improvement, 0.7 miles away
- – Rose Belle No overall rating, 1.2 miles away
- G Massenet Good, 1.7 miles away