The Beeches
- Care home
- 46 beds
- No nursing
- Dementia care
- Registered since 2014
- Norfolk, East of England
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2015, most recently Outstanding in April 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 288
rated care homes in Norfolk are rated Outstanding, like this one.
The Beeches: inspection record
Rated Outstanding in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G 8 Acres Good, 5.7 miles away
- G The Laurels Care Home Good, 5.9 miles away
- G St Elmos Good, 6.4 miles away
- O Oak Trees (Respite) Outstanding, 6.5 miles away
- G Fairland House Good, 6.5 miles away
About the service
From the Care Quality Commission's inspection report published 16 April 2020. Quoted under the Open Government Licence.
The Beeches provides residential care for up to 44 people, some of whom may be living with dementia. At the time of this inspection there were 32 people living in the home. Accommodation is provided in a period building including a number of communal areas and a large woodland garden area.
What inspectors found
People received exceptionally personalised care and support which they were in control of. Staff and management were fully committed to providing an exceptional level of person-centred care. Staff had an excellent understanding of people's support needs and personal preferences, activities were planned very closely with people to establish their individual interests. People were at the forefront of their care and support. The service was passionate about providing compassionate and respectful end of life care to people.
Read the rest of CQC's summary
The service was extremely well managed at both provider and service level. We received lots of positive feedback about the service and their motivation to provide an exceptional service. People, their relatives and staff were involved in the way it was run and given plentiful opportunities to feedback their opinions.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were happy living at The Beeches and with the care they received. People felt safe and well-treated by staff. Staff were kind, considerate and treated people with respect and dignity.
Risk assessments were in place, providing guidance for staff in how to reduce risks and keep people safe from harm. People's medicines were administered as prescribed. Accidents, incidents and near misses were used as an opportunity to learn and make necessary improvements.
People were provided with a nutritious and varied diet and a choice of food to meet their preferences. Staff supported people to maintain their health and they sought timely advice from health professionals, when needed. A package of induction and training was provided to staff in developing the skills they needed to safely and effectively deliver care and support to people.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Chloe Thorne
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 16 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Black Swan International Limited
- Ownership type
- Organisation
- Companies House number
- 02621410 (opens Companies House)
Black Swan International Limited runs 23 services in England, 22 of them in the East of England. 22 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Black Swan International Limited
- O Chiswick House Outstanding. Care home, Norfolk
- O Nightingale Lodge Outstanding. Care home, Norfolk
- G Beccles Care Home Good. Care home, Suffolk
- G Belamacanda Good. Care home, Essex
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does The Beeches provide nursing care?
- No. The Care Quality Commission lists The Beeches as a care home without nursing.
- How many beds does The Beeches have?
- The Care Quality Commission's register lists 46 beds at The Beeches.
- When was The Beeches last inspected?
- The Care Quality Commission's latest rating for The Beeches was published on 16 April 2020.
- Who runs The Beeches?
- The Beeches is run by Black Swan International Limited. It runs 23 services in England, 22 of them in the East of England.
- What is The Beeches's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 16 April 2020.
Contact
- Phone
- 01953 717584
- Address
- West Harling Road, East Harling, Norwich, NR16 2NP Map (opens Google Maps)
Compare nearby
- G 8 Acres Good, 5.7 miles away
- G The Laurels Care Home Good, 5.9 miles away
- G St Elmos Good, 6.4 miles away
- O Oak Trees (Respite) Outstanding, 6.5 miles away
- G Fairland House Good, 6.5 miles away