Rated Care Homes

Westminster House

Care home, Barking and Dagenham, 4 beds

G

Good

Rated on

Rating from the Care Quality Commission.

Westminster House: inspection record

Care home, 4 beds, Barking and Dagenham

Rated Good in January 2026.

Westminster House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in January 2026.

The latest rating was published 9 months ago.

How it compares locally

  • One of 18 Good care homes in Barking and Dagenham, out of 20 with a rating.
  • Smaller than 8 in 10 care homes in Barking and Dagenham.

What inspectors found

From the Care Quality Commission's assessment published 15 January 2026 (assessment visit 19 November 2025). Quoted under the Open Government Licence.

We carried out our assessment of this service between 01 December 2025 to 06 December 2025. Westminster House provides accommodation with personal care for up to 4 people with a learning disability and autistic people. At the time of this assessment there were 4 people living at the service. CQC regulates both the premises and the care provided, and both were looked at during this assessment.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Read the full summary

We assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. We found that people received an exceptionally personalised service from a dedicated staff team. People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff team. Treating people with dignity and respect, and person-centred care was at the very heart of the service. There was very strong and passionate leadership which put people first and staff were proud to work for the service and felt valued for their work. A positive culture was demonstrated by the attitudes of staff and management when we talked with them about how they supported people.

Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective. The provider had a number of quality assurance and audit checks to monitor the care being provided.

During the assessment we spoke with 2 people’s relatives, 4 care staff, the home manager and the registered manager for their feedback about the service. We also received feedback from two professionals.

This was a planned assessment of all quality statements under the key questions of safe, effective, caring, responsive and well-led. We carried out the site visit on 02 and 06 December 2025. We gave the service 24 hours’ notice of the assessment. This was because we wanted to make sure someone would be available to support us with the assessment.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  • Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  • Visit at different times of day, including a mealtime.

Contact and registration details

Details for Westminster House
Address33 Westminster Gardens, Barking, IG11 0BJ
NeighbourhoodBarking, Barking and Dagenham
Phone07803 301068
Websitewww.tvrs-cares.com
Registered managerBrenda Andrews
Registered with the CQC since
What it provides
  • Care home service without nursing
Who it supports
  • Children 0-18 years
  • Learning disabilities or autistic spectrum disorder
  • Older People
  • Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Westminster House
ProviderThe Vine Residential Services (TVRS) LTD
Ownership typeOrganisation
Companies House number07205807 (opens Companies House)

The Vine Residential Services (TVRS) LTD runs 3 services in London. 2 are rated Good or Outstanding and 1 has no rating yet.

Other services run by The Vine Residential Services (TVRS) LTD

  1. G
    Schankin House Care home, Barking and Dagenham
    Good
  2. –
    Cheney Row Care home, Waltham Forest
    Not yet rated

Nearest alternatives

  1. G
    SASA Homes Waverley Garden Care home, 0.1 miles away
    Good
  2. G
    Schankin House Care home, 0.1 miles away
    Good
  3. G
    Cloud House Care home, 0.4 miles away
    Good
  4. G
    Strathfield Gardens Care home, 1 mile away
    Good
  5. RI
    Sahara Parkside Care home, 1 mile away
    Requires improvement

See all care homes in Barking and Dagenham

Getting help from London Borough of Barking and Dagenham

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Westminster House provide nursing care?
No. The Care Quality Commission lists Westminster House as a care home without nursing.
How many beds does Westminster House have?
The Care Quality Commission's register lists 4 beds at Westminster House.
When was Westminster House last inspected?
The Care Quality Commission's latest rating for Westminster House was published on 15 January 2026.
Who runs Westminster House?
Westminster House is run by The Vine Residential Services (TVRS) LTD. It runs 3 services in London.
What is Westminster House's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 15 January 2026.