The Ridings

The Ridings is a domestic style single storey detached house in keeping with the other houses in the area.

We found the following examples of good practice.

At the time of our visit the service was at the end of an outbreak of Covid-19 which had been effectively managed and contained to one person, who has recovered. Since the outbreak, everyone using the service had received their first Covid-19 vaccination.

The service was following correct infection prevention and control guidance and policy to protect people from infection and prevent the spread of infection.

National guidance was being followed on the use of personal protective equipment (PPE). There was clear signage on instruction, direction and the correct use PPE and handwashing techniques. There was plentiful supply of PPE and staff had received training in infection prevention and control.

The registered manager was following the government's guidance on whole home testing for people and staff. This included weekly testing and rapid testing for staff and essential visitors, including healthcare professionals and people's relatives.

Alternative forms of maintaining social contact were used for relatives. For example, using video calls, weekly newsletters to family members, using a phone to communicate with and garden visits socially distanced in warmer weather.

The five questions we ask about services and what we found