Inver House
- Care home
- 51 beds
- No nursing
- Dementia care
- Registered since 2023
- Sandown, Isle of Wight, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
16 months
since the latest rating was published.
14 of 58
rated care homes in Isle of Wight are rated Requires improvement, like this one.
Inver House: inspection record
Rated Requires improvement in July 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Limes Residential Home (Good, 0.1 miles away) and Capri (Good, 3.7 miles away).
Nearest care homes:
- G The Limes Residential Home Good, 0.1 miles away
- RI The Elms Care Home Requires improvement, 0.2 miles away
- I Autumn House Residential Home Inadequate, 3.5 miles away
- RI Fairhaven Care Home Requires improvement, 3.6 miles away
- RI Waxham House Requires improvement, 3.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 July 2025 (assessment visit 1 May 2025). Quoted under the Open Government Licence.
Date of Assessment: 13 to 28 May 2025. The service is a residential care home providing care and accommodation to older people including those living with dementia.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
This assessment was prompted in part due to concerns raised to CQC and the length of time since the provider registered the service and had not had an inspection.
We found a breach of legal regulations concerning the governance of the service. Governance and oversight systems had not identified concerns we found during this inspection.
The providers procedures for management of medicines had not always been followed and care plans did not always provide clear consistent information. The providers quality monitoring of the service had not always identified areas requiring improvement. Staff had been recruited safely although external professionals and staff felt they may, at times, benefit from additional staff. People, family members and staff could raise concerns. People were protected and kept safe. Staff worked with all agencies involved in people’s care for the best outcomes. Staff monitored people’s health to support healthy living and made sure people understood their care and treatment to enable them to give informed consent. People were involved in decisions about their care and were treated with kindness and compassion.
Staff and people felt supported to give feedback and were treated equally, free from bullying or harassment. The service supported staff wellbeing. Staff understood their roles and responsibilities and said they would recommend working at Inver House. The management team were actively involved in the day to day running of the service.
We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Systems in place did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 2 July 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 2 July 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Carole Montague
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Scio Healthcare LimitedBrand: Deer Capital
- Ownership type
- Organisation
- Companies House number
- 04964072 (opens Companies House)
Scio Healthcare Limited runs 4 services, all in the South East. 0 are rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by Scio Healthcare Limited
- RI Highfield House Nursing Home Requires improvement. Care home with nursing, Isle of Wight
- RI Springfield Nursing Home Requires improvement. Care home with nursing, Isle of Wight
- RI The Elms Care Home Requires improvement. Care home with nursing, Isle of Wight
Getting help from Isle of Wight Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Isle of Wight Council
- Ask for a care needs assessment
- Phone: 01983 823340, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Inver House provide nursing care?
- No. The Care Quality Commission lists Inver House as a care home without nursing.
- How many beds does Inver House have?
- The Care Quality Commission's register lists 51 beds at Inver House.
- When was Inver House last inspected?
- The Care Quality Commission's latest rating for Inver House was published on 2 July 2025.
- Who runs Inver House?
- Inver House is run by Scio Healthcare Limited. It runs 4 services, all in the South East.
- What is Inver House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 July 2025.
Contact
- Phone
- 01983 875700
- Address
- 5 Foreland Road, Bembridge, Isle Of Wight, PO35 5UB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Limes Residential Home (Good, 0.1 miles away) and Capri (Good, 3.7 miles away).
Nearest care homes:
- G The Limes Residential Home Good, 0.1 miles away
- RI The Elms Care Home Requires improvement, 0.2 miles away
- I Autumn House Residential Home Inadequate, 3.5 miles away
- RI Fairhaven Care Home Requires improvement, 3.6 miles away
- RI Waxham House Requires improvement, 3.6 miles away