Hazelgrove Care Home

We found the following examples of good practice The provider ensured current government guidelines in relation to COVID-19 were followed by staff and visitors to reduce the risk of infection to people living at the service. This included checks for visitors upon arrival.

People had individualised COVID-19 risk assessments and care plans which provided guidance for staff to follow so they knew how best to support people to reduce the risk of COVID-19 outbreaks.

People and staff took part in regular COVID-19 whole home testing. People and staff who tested positive followed national guidance and self-isolated for the required amount of time.

All staff working at the service were fully vaccinated.

Staff had received training in infection prevention and had access to personal protective equipment (PPE), such as masks, gloves and aprons, to mitigate the risk of the spread of infection. There were sufficient stocks available, and staff were seen to be wearing PPE appropriately.

The provider had reviewed and updated their practice and procedures following any changes to the national guidelines to reflect best practice.

The five questions we ask about services and what we found