Jubilee House
- Care home
- 28 beds
- Nursing care
- Dementia care
- Registered since 2011
- Torquay, Torbay, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
8 months
since the latest rating was published.
53 of 69
rated care homes in Torbay are rated Good, like this one.
Jubilee House: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Sesame Good, less than 0.1 miles away
- – The Palm Not yet rated, less than 0.1 miles away
- G Dean House Good, 0.2 miles away
- G Aveland Court Care Home Good, 0.2 miles away
- RI Lorna House Requires improvement, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 February 2026 (assessment visit 20 August 2025). Quoted under the Open Government Licence.
Date of Assessment: 29 September to 10 October 2025. We visited Jubilee House on 29 September and 6 October 2025. The service was supporting 22 people at the time of our assessment, of a possible 28 places provided by the service. The service is a residential service providing support to older people some of whom are living with dementia.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed all 33 Quality Statements under all 5 Key Questions of: Safe, Effective, Caring, Responsive and Well Led. Our overall rating for this service is Good.
People were protected and kept safe. The service risk assessed people’s needs and acted when needed. This assessment found there were enough staff with the right skills, qualifications and experience to meet people’s needs. Managers made sure staff received training and regular supervision / appraisals to maintain high-quality care. Staff managed medicines well.
People had enough to eat and drink and the food delivered to people was of high quality.
The service worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving between services.
The service maintained and supported people’s contact and support from health services. Staff made sure people understood their care and treatment to enable them to give informed consent.
People were treated with kindness and compassion. Staff protected their privacy and dignity and the confidentiality of their information.
Staff treated people as individuals and supported their preferences. People had choice in their care. A new approach to activities was being undertaken when we carried out this assessment to ensure that everyone had enough stimulating activity in their lives.
The service provided some information to people in a format they could understand, but this was being further improved.
People could raise concerns, but complaints were rare. The service leadership and the provider supported staff wellbeing and there was a shared vision and culture in the service.
The service was not digitally linked to health and social care systems outside the home, including CQC. This made engagement and communication with the health and social care system outside the home more difficult.
The service was not well developed to support the needs of people with dementia. Leaders in the home were aware that they needed to further develop their skills and knowledge in dementia care.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question Good. At this assessment the rating has remained Good.This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 23 September 2017. Latest assessment published 23 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- ADL PlcBrand: Pearl Jackson
- Ownership type
- Organisation
- Companies House number
- 02463465 (opens Companies House)
ADL Plc runs 11 services in England, 1 of them in the South West. 6 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by ADL Plc
- G Castle Park Good. Care home with nursing, Derby, East Midlands
- G Charlton Court Nursing Home Good. Care home with nursing, Leeds, Yorkshire and the Humber
- G Crompton Court Good. Care home, Liverpool, North West
- G Roxburgh House Care Home Good. Care home, Sefton, North West
Getting help from Torbay Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Torbay Council
- Ask for a care needs assessment
- Phone: 01803 219700
- Support for carers
- Paying for care: Torbay Council
Checked on the council's website, November 2026.
Common questions
- Does Jubilee House provide nursing care?
- Yes. The Care Quality Commission lists Jubilee House as a care home with nursing.
- How many beds does Jubilee House have?
- The Care Quality Commission's register lists 28 beds at Jubilee House.
- When was Jubilee House last inspected?
- The Care Quality Commission's latest rating for Jubilee House was published on 23 February 2026.
- Who runs Jubilee House?
- Jubilee House is run by ADL Plc. It runs 11 services in England, 1 of them in the South West.
- What is Jubilee House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 February 2026.
Contact
- Phone
- 07846 018937
- Address
- Bronshill Road, Torquay, TQ1 3HA Map (opens Google Maps)
Compare nearby
- G Sesame Good, less than 0.1 miles away
- – The Palm Not yet rated, less than 0.1 miles away
- G Dean House Good, 0.2 miles away
- G Aveland Court Care Home Good, 0.2 miles away
- RI Lorna House Requires improvement, 0.2 miles away