The Lodge
Care home, Redbridge, 16 beds
Good
Rated on
Rating from the Care Quality Commission.
The Lodge: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, 2017 and January 2020.
It has been rated Good at every inspection since 2015. The latest rating was published about 7 years ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- Larger than 7 in 10 care homes in Redbridge.
What inspectors found
From the Care Quality Commission's inspection report published 23 January 2020. Quoted under the Open Government Licence.
People told us they felt safe using the service. Staff knew how to recognise and report signs of abuse. There were risk assessments in place for each person who used the service. Accidents and incidents were recorded and monitored. There were enough staff to meet people's needs and the provider ensured all new staff had the relevant checks carried out before they started working at the service. People were supported with their medicines in a safe way and were protected from the risks associated with the spread of infection.
Staff received an induction and on-going training to support them in their roles. People had access to services they required to maintain their health and staff supported them accordingly. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff encouraged people to eat and drink enough to help keep them healthy.
Read the full summary
People were treated with dignity and respect and staff encouraged them to maintain their independence. They had equal opportunities, regardless of their abilities, their background or their lifestyle. People were able to make decisions about their care in a way that suited their needs and their views were taken into account. Staff were aware of the importance of maintaining people's confidentiality.
People received personalised care. Care plans were regularly reviewed and updated to ensure they contained accurate information about people's needs. People were encouraged and supported to maintain links with the community, to help ensure they were not socially isolated. There was a system in place to inform people how to make a complaint and how it would be managed.
People and their representatives felt the service was managed well and staff felt supported. People who used the service, their representatives, staff and other professionals were asked for their views about the service and they were acted on. Staff had access to policies and procedures to guide them in their roles. They were aware of the ethos of the service and understood their responsibilities and who they were accountable to.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Abbotsford Road, Goodmayes Park, Ilford, IG3 9QX |
|---|---|
| Neighbourhood | Goodmayes, Redbridge |
| Phone | 020 8127 8234 |
| Registered manager | Olalekan Odukoya |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 9 inspection reports, latest 23 January 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Tealk Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04203171 (opens Companies House) |
Tealk Services Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Tealk Services Limited
- G Manor Lodge Care home, HaveringGood
- G The Beeches (Seven Kings) Care home, RedbridgeGood
- G The Beeches (The Drive) Care home, RedbridgeGood
Nearest alternatives
- G Broomhill Lodge Care home, 0.2 miles awayGood
- RI Faricare Ltd Care home, 0.2 miles awayRequires improvement
- G Oakwood House Care home, 0.3 miles awayGood
- G Shining Star Care home, 0.3 miles awayGood
- RI 207 Goodmayes Lane Care home, 0.4 miles awayRequires improvement
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does The Lodge provide nursing care?
- No. The Care Quality Commission lists The Lodge as a care home without nursing.
- How many beds does The Lodge have?
- The Care Quality Commission's register lists 16 beds at The Lodge.
- When was The Lodge last inspected?
- The Care Quality Commission's latest rating for The Lodge was published on 23 January 2020.
- Who runs The Lodge?
- The Lodge is run by Tealk Services Limited. It runs 4 services in London.
- What is The Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 January 2020.