Rated Care Homes

Milton Court Care Home

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Good in 2017, most recently Requires improvement in July 2023.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 4 of 41

    rated care homes in Milton Keynes are rated Requires improvement, like this one.

Milton Court Care Home: inspection record

Care home with nursing, 148 beds, Milton Keynes

Rated Requires improvement in July 2023.

Milton Court Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Disabilities Trust - 9 Twyford Lane (Good, 1.2 miles away) and Parklands Nursing Home (Good, 1.5 miles away).

Nearest care homes:

  1. –
    Kents Hill Care Home Not yet rated, less than 0.1 miles away
  2. G
  3. G
    Parklands Nursing Home Good, 1.5 miles away
  4. G
    Veryan Place Good, 1.9 miles away
  5. G
    Ashby House - Milton Keynes Good, 1.9 miles away

See all care homes in Milton Keynes

See all care homes in Wavendon

About the service

From the Care Quality Commission's inspection report published 8 July 2023. Quoted under the Open Government Licence.

Milton Court is a care home providing personal and nursing care to up to 148 people. The service provides support to older people who are living with physical disabilities, mental health, and dementia. At the time of our inspection there were 98 people using the service.

Read the rest of CQC's summary

The service comprises of 6 units, 5 units were in use at the time of the inspection, 2 of these provided nursing care. Each unit has its own communal areas which includes a lounge, dining room and kitchenette. All bedrooms have en-suite shower rooms.

What inspectors found

The provider did not always support people to follow their interests or provide sufficient engagement opportunities. Records were not always person centred. At times staff were task led. People's communication needs were not always fully met. Complaints were managed appropriately.

Read the rest of CQC's summary

Systems to assess and monitor the service were not always effective. When things went wrong the provider ensured appropriate actions were taken in line with the duty of candour. There was a positive attitude to learning from mistakes.

There were enough staff to keep people safe. People were protected from the risk of harm and abuse. The provider had suitable risk assessments in place to keep people safe. Medicines were managed safely. People were protected from the risk of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask when you visit

  1. Responsive was rated Requires improvement on 8 July 2023. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
  2. Well-led was rated Requires improvement on 8 July 2023. Ask about changes in management and what has changed since the report.
  3. The last rating is 3 years old. Ask what has changed since then.
  4. Ask how nursing cover works at night and at weekends.

Registration details

Registered manager
Deepu Ravindran Pillai
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

5 inspection reports, latest 8 July 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Avery Homes (Nelson) LimitedBrand: Avery
Ownership type
Organisation
Companies House number
06655187 (opens Companies House)

Avery Homes (Nelson) Limited runs 17 services in England, 3 of them in the South East. 14 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.

Other services run by Avery Homes (Nelson) Limited

  1. G
    Adelaide Care Home Good. Care home with nursing, Bexley, London
  2. G
    Albion Court Care Centre Good. Care home with nursing, Birmingham, West Midlands
  3. G
    Amarna House Care Home Good. Care home, York, Yorkshire and the Humber
  4. G
    Avalon Court Care Centre Good. Care home with nursing, Coventry, West Midlands

See all 17 services run by Avery Homes (Nelson) Limited

Getting help from Milton Keynes City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Milton Court Care Home provide nursing care?
Yes. The Care Quality Commission lists Milton Court Care Home as a care home with nursing.
How many beds does Milton Court Care Home have?
The Care Quality Commission's register lists 148 beds at Milton Court Care Home.
When was Milton Court Care Home last inspected?
The Care Quality Commission's latest rating for Milton Court Care Home was published on 8 July 2023.
Who runs Milton Court Care Home?
Milton Court Care Home is run by Avery Homes (Nelson) Limited. It runs 17 services in England, 3 of them in the South East.
What is Milton Court Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 8 July 2023.

Contact

Phone
01908 699555
Address
Tunbridge Grove, Kents Hill, Milton Keynes, MK7 6JD Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Disabilities Trust - 9 Twyford Lane (Good, 1.2 miles away) and Parklands Nursing Home (Good, 1.5 miles away).

Nearest care homes:

  1. –
    Kents Hill Care Home Not yet rated, less than 0.1 miles away
  2. G
  3. G
    Parklands Nursing Home Good, 1.5 miles away
  4. G
    Veryan Place Good, 1.9 miles away
  5. G
    Ashby House - Milton Keynes Good, 1.9 miles away

See all care homes in Milton Keynes

See all care homes in Wavendon