Millfield Care Home

We found the following examples of good practice ● The systems in place allowed people to be admitted to the home safely. Each unit was separated to prevent cross infection. There was no movement of staff or residents between units. ● People isolating in Birtle unit had their own dedicated staff who provided a support bubble to support all their needs, including their meals and social support. ● National guidance was followed on the use of personal protective equipment (PPE). There was clear signage on the correct use of PPE and handwashing techniques and staff had received appropriate infection control and prevention training. ● A detailed risk assessment was in place for ensuring safe visits, this included a booking system, to allow for social distancing, visitor agreement form, health screening and use of PPE. Local restrictions on visiting were in place at the time of the inspection and alternative measures such as video calls were being used. ● The environment was very clean. Additional cleaning was taking place including of frequently touched surfaces. ● There were detailed risk assessments to manage and minimise the risks Covid 19 presented to people who used the service, staff and visitors. ● Staff had been consulted with about their specific risks or concerns. Each staff member had had a detailed risk assessment and health risk assessment.

Further information is in the detailed findings below.

The five questions we ask about services and what we found