Trentham House Care Home

We were assured that this service met good infection prevention and control guidelines as a designated care setting. We found the following examples of good practice.

● The provider had adapted the top floor of the service and implemented safe infection control systems in line with current guidance. This ensured they were able to care for people safely who had tested positive for Covid-19 in hospital and needed to transfer to a care home under the Winter Discharge Designation Settings scheme. ● Staff were deployed to work solely on the top floor of the service. The provider had implemented systems to ensure staff did not work in other health or social care services, which reduced the risk of cross transmission. ● A separate laundry facility had been created on the top floor to ensure people's clothing and bedding would be laundered separately to reduce the risk of cross contamination across the service. ● The provider had increased the hours the domestic staff worked to ensure regular cleaning and sanitising of the environment took place seven days a week. ● Systems were in place to ensure staff received up to date guidance and training. The provider understood where to signpost staff to support their mental wellbeing.

Further information is in the detailed findings below.

The five questions we ask about services and what we found