Reuben Manor
- Care home
- 83 beds
- No nursing
- Dementia care
- Registered since 2018
- Yarm, Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
42 of 50
rated care homes in Stockton-on-Tees are rated Good, like this one.
Reuben Manor: inspection record
Rated Good in December 2020, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Stockton-on-Tees Borough Council - 31 Oak Road Good, 1.2 miles away
- G Roseville Care Centre Good, 1.4 miles away
- RI Ingleby Care Home Requires improvement, 1.5 miles away
- – Highfield (Stockton) Not yet rated, 1.5 miles away
- G Ayresome Court Good, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 17 December 2020. Quoted under the Open Government Licence.
Reuben Manor is a residential care home providing accommodation and personal care to 50 people at the time of inspection, some of whom were living with a dementia. The service can support up to 83 people in one large adapted building.
What inspectors found
People and their relatives were very happy with the care provided from staff. One relative told us about the support staff had provided to two people and their wider family whilst delivering end of life care. Their comments included, "The staff were just exceptional" and, "[person] is cared for beyond anything we could possibly hope for."
Read the rest of CQC's summary
Medicines were managed safely, and the service had improved the processes for monitoring the administration of medicines. Care records were accurate and reflected the needs of people. Risk assessments were in place to help keep people safe.
Staff followed infection prevention and control policies. Due to the pandemic, additional processes and steps were taken by staff to keep people safe. Relatives told us that the service had actively engaged with them and they were assured that people were well looked after.
There was a robust quality and assurance system in place. The registered manager worked with the provider to monitor the safety and quality of care provided to people. Staff worked with other healthcare professionals to make sure people had the correct support they needed.
Staffing levels were appropriate to support people. There continued to be a robust recruitment process in place.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Euan Bell
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 17 December 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Methodist HomesBrand: Methodist Homes
- Ownership type
- Organisation
- Companies House number
- 04043124 (opens Companies House)
- Charity number
- 1083995
Methodist Homes runs 93 services in England, 2 of them in the North East. 83 are rated Good or Outstanding and 10 are rated Requires improvement or Inadequate.
Other services run by Methodist Homes
- O Briar Hill House Outstanding. Care home with nursing, Staffordshire, West Midlands
- O Horfield Lodge Outstanding. Care home with nursing, Bristol, South West
- O Mapplewell Manor Outstanding. Care home, Barnsley, Yorkshire and the Humber
- O Queens Court Outstanding. Care home, Cambridgeshire, East of England
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Reuben Manor provide nursing care?
- No. The Care Quality Commission lists Reuben Manor as a care home without nursing.
- How many beds does Reuben Manor have?
- The Care Quality Commission's register lists 83 beds at Reuben Manor.
- When was Reuben Manor last inspected?
- The Care Quality Commission's latest rating for Reuben Manor was published on 17 December 2020.
- Who runs Reuben Manor?
- Reuben Manor is run by Methodist Homes. It runs 93 services in England, 2 of them in the North East.
- What is Reuben Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 December 2020.
Contact
- Phone
- 01642 784189
- Address
- 654-656 Yarm Road, Eaglescliffe, Stockton-on-Tees, TS16 0DP Map (opens Google Maps)
Compare nearby
- G Stockton-on-Tees Borough Council - 31 Oak Road Good, 1.2 miles away
- G Roseville Care Centre Good, 1.4 miles away
- RI Ingleby Care Home Requires improvement, 1.5 miles away
- – Highfield (Stockton) Not yet rated, 1.5 miles away
- G Ayresome Court Good, 1.8 miles away