Forest Haven
Care home, Waltham Forest, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Forest Haven: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, 2018 and June 2023.
It has been rated Good at every inspection since 2016. The latest rating was published about 3 years ago.
How it compares locally
- One of 37 Good care homes in Waltham Forest, out of 40 with a rating.
- Smaller than 8 in 10 care homes in Waltham Forest.
About the service
From the Care Quality Commission's inspection report published 9 June 2023. Quoted under the Open Government Licence.
Forest Haven is a 'care home' for people who have a learning disability. The service accommodates a maximum of 5 people. At the time of our inspection, there were 4 people living in the home. People using the service had been living at the home for many years. Most of the staff team had also been working at the home for some time and everyone knew each other well.
What inspectors found
Right Support: There were suitable amount of trained staff working at the service to meet people's individual needs. The provider carried out employment checks to ensure that staff were recruited safely and had the right skill mix to support people who lived at the home.
The service took measures to help prevent the spread of infections. Medicines were managed in a person centred and safe way and staff ensured that people received regular medicines reviews by their health professionals. People who used the service were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
Right Care: People spoke positively about the service and told us that they were treated with kindness and their privacy was respected by staff. Relatives were very complimentary about the service. They told us that they felt the service supported their love one's to express their views and they were involved in making decisions about their support with help from their families. People's support plans and risk assessments were well detailed and written in a person-centred.
Right Culture: The service carried out a range of audits to ensure a good quality service was provided. Staff understood people's needs well. This enabled people to receive a good service, which empowered people and the care was tailored to their individual support needs.
The staff turnover at the service was very low, which supported people to receive consistent care from staff who knew them well.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | Hawksmouth, London, E4 7NA |
|---|---|
| Neighbourhood | Chingford, Waltham Forest |
| Phone | 020 8524 4188 |
| Website | www.salutemcareandeducation.co.uk |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 9 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Clearwater Care (Hackney) LimitedBrand: Salutem Bid Co Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05084728 (opens Companies House) |
Clearwater Care (Hackney) Limited runs 3 services in London. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Clearwater Care (Hackney) Limited
- G Fairkytes Care home, HaveringGood
- RI Florfield Home Care home, HackneyRequires improvement
Nearest alternatives
- G Three Willows Residential Care Home Care home, 0.2 miles awayGood
- G Spinney (The) Care home, 0.5 miles awayGood
- G St Ives Lodge Residential Care Home Care home, 0.6 miles awayGood
- G Mapleton Road Care home, 1 mile awayGood
- G Heathlands Care Home Care home with nursing, 1.1 miles awayGood
Getting help from London Borough of Waltham Forest
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Waltham Forest
- Ask for a care needs assessment
- Phone: 020 8496 3130. Out of hours and weekends: 020 8496 3000
- Support for carers
- Paying for care: London Borough of Waltham Forest
Checked on the council's website, November 2026.
Common questions
- Does Forest Haven provide nursing care?
- No. The Care Quality Commission lists Forest Haven as a care home without nursing.
- How many beds does Forest Haven have?
- The Care Quality Commission's register lists 5 beds at Forest Haven.
- When was Forest Haven last inspected?
- The Care Quality Commission's latest rating for Forest Haven was published on 9 June 2023.
- Who runs Forest Haven?
- Forest Haven is run by Clearwater Care (Hackney) Limited. It runs 3 services in London.
- What is Forest Haven's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 June 2023.