Highgrove House
- Care home
- 43 beds
- No nursing
- Dementia care
- Registered since 2013
- Chorley, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
306 of 381
rated care homes in Lancashire are rated Good, like this one.
Highgrove House: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Astley View Care Home Not yet rated, 0.5 miles away
- G The Grange Good, 0.6 miles away
- G Jasmine Court Good, 0.6 miles away
- RI Adelphi Residential Care Home Requires improvement, 0.7 miles away
- G Rivington Park Care Home Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 16 June 2023. Quoted under the Open Government Licence.
Highgrove House is a residential care home providing personal care to up to 43 people. The service supports older people and people who may be living with dementia or a physical disability. At the time of the inspection there were 40 people living at the home.
Read the rest of CQC's summary
The home is set over 2 floors and has communal areas available for people to use. Visitors can access the garden and car parking.
What inspectors found
We have made a recommendation about the management of some medicines. People were kept safe, and looked after by enough staff that knew people well. A relative said, "[My relative] is well looked after, the carers are brilliant." Risks to people's health, and environmental risks were assessed and monitored. The home was clean and comfortable. The registered manager monitored incidents to make sure any lessons were learned to improve outcomes for people.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff that received good levels of induction and training and people's needs were assessed holistically. People spoke positively about the food and were supported to eat and drink healthily. People's wider healthcare needs were met by external agencies when required.
We found a positive culture at Highgrove House and improvements had been made regarding the governance of the service. Staff kept in touch with people and their relatives, and relatives spoke highly of the support given. One relative said, "They ring me up straight away if anything happens, they are very caring."
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Pauline Bateman
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 16 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Unity Homes Limited
- Ownership type
- Organisation
- Companies House number
- 02556536 (opens Companies House)
Unity Homes Limited runs 6 services, all in the North West. 6 are rated Good or Outstanding.
Other services run by Unity Homes Limited
- G Bluebell Court Care Home Good. Care home with nursing, Salford
- G Cambridge Court Care Home Good. Care home with nursing, Sefton
- G Castle Grange Good. Care home with nursing, Liverpool
- G Oakbank Care Home Good. Care home with nursing, Manchester
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Highgrove House provide nursing care?
- No. The Care Quality Commission lists Highgrove House as a care home without nursing.
- How many beds does Highgrove House have?
- The Care Quality Commission's register lists 43 beds at Highgrove House.
- When was Highgrove House last inspected?
- The Care Quality Commission's latest rating for Highgrove House was published on 16 June 2023.
- Who runs Highgrove House?
- Highgrove House is run by Unity Homes Limited. It runs 6 services, all in the North West.
- What is Highgrove House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 June 2023.
Contact
- Phone
- 01257 270643
- Address
- Highfield Road North, Chorley, PR7 1PH Map (opens Google Maps)
Compare nearby
- – Astley View Care Home Not yet rated, 0.5 miles away
- G The Grange Good, 0.6 miles away
- G Jasmine Court Good, 0.6 miles away
- RI Adelphi Residential Care Home Requires improvement, 0.7 miles away
- G Rivington Park Care Home Good, 0.7 miles away