Care Wisdom Services Ltd

The person using the service received care and support specific to their needs and wishes. The person's choices were respected, and staff involved the person in decisions in relation to the care and support being delivered. Staff had access to the person's care and support plan which detailed the level of support required.

Staff recorded the person's food and drink so that everyone involved in the person's care were aware they had sufficient fluid and nutrition during the hours they were supported. The person was supported by the same core staff and this enabled them to build a positive rapport with staff. Staff and the person were aware of how to raise concerns if they felt the need to do so.

The person told us they were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests, the systems in the service supported this practice.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

At the time of the inspection, the provider did not care or support for anyone with a learning disability or an

autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

People were satisfied with the care and support received from staff and had positive things to say about the staff. However, as the service had only been operating for 8 weeks at the time of this inspection, we were unable to obtain sufficient information and evidence of consistent good practice to rate the service at this time.