DCC Amber Valley Home Care

People's experience of the service and what we found: At the time of the inspection, the location did not provide care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

Right Support Risks to people and staff had been assessed and people's care plans were regularly reviewed and updated. Staff supported people to maintain their health and wellbeing by referring people to other professionals which supported their health and independence.

Right Care People were supported as individuals, in line with their needs and preferences, people were involved with creating their care plans and their communication needs were considered and met. People using the service were given the opportunity to express their wishes for the care they would like to receive at the end of their life.

Right Culture The service promoted a person-centred culture. The registered manager understood their responsibilities and had identified areas to improve the quality of the service through the audit systems in place. People's needs were assessed prior to them receiving care and support from the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk