Rest Assure Care Ltd
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
Rest Assure Care Ltd: inspection record
Rated Good in May 2022.
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Ratings published by the Care Quality Commission.
Rated Good in May 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 19 May 2022. Quoted under the Open Government Licence.
Rest Assure Care Ltd is the only location for this privately owned care agency. They provide personal care and support to people living in their own homes.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection, five people were using the service.
What inspectors found
People using the service and their relatives were happy with the care they received. They had been involved in planning and reviewing their own care. They were able to make choices and felt their needs were met.
Staff were well supported and trained. They had the information they needed to care for people safely.
Read the full summary
The provider assessed people's needs and risks to their wellbeing. They created personalised care plans.
There were suitable systems for managing the service which included dealing with complaints, incidents and safeguarding alerts. There were a range of policies and procedures and staff were familiar with these.
People using the service, their relatives and staff felt able to speak with the registered manager and give feedback about their experiences.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Westlink House, 981 Great West Road, Brentford, TW8 9DN |
|---|---|
| Neighbourhood | Brentford, Hounslow |
| Phone | 020 3883 9571 |
| Website | www.restassurecare.co.uk |
| Registered manager | Tina Hall |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 19 May 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Rest Assure Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13053487 (opens Companies House) |
Nearest alternatives
- G Astoria Homecare Ltd Home care, less than 0.1 miles awayGood
- – Atlantic Care Limited Home care, less than 0.1 miles awayNot yet rated
- G Caremark Hounslow Home care, less than 0.1 miles awayGood
- G Key Point Agency Home care, less than 0.1 miles awayGood
- – Westminster Homecare Limited – West London Home care, less than 0.1 miles awayNo overall rating
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Rest Assure Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rest Assure Care Ltd.
- When was Rest Assure Care Ltd last inspected?
- The Care Quality Commission's latest rating for Rest Assure Care Ltd was published on 19 May 2022.
- Who runs Rest Assure Care Ltd?
- Rest Assure Care Ltd is run by Rest Assure Care Ltd.
- What is Rest Assure Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 May 2022.