Alina Homecare - Ipswich
- Home care
- Dementia care
- Registered since 2021
- Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Alina Homecare - Ipswich: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Hales Group Limited - Ipswich No overall rating, 0.3 miles away
- – Housing 21 - Holm Court No overall rating, 1.3 miles away
- G Deben View Good, 2.5 miles away
- O Seckford AlmsHouses Outstanding, 2.6 miles away
- – Megakare Ltd Not yet rated, 3.3 miles away
About the service
From the Care Quality Commission's inspection report published 15 December 2022. Quoted under the Open Government Licence.
Alina Homecare – Ipswich is a domiciliary care service providing care to people in their own homes. At the time of this inspection there were 9 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
There were sufficient numbers of safely recruited staff available to meet people's needs. People received their care visits at the times they expected, for the length of time agreed, and mostly from staff they were familiar with.
Read the rest of CQC's summary
Medicines were managed safely, and staff were appropriately trained. People and their relatives were assured that safe infection control measures were taken by staff such as wearing PPE and following infection control procedures to reduce the risks of infection.
People's support needs were assessed regularly and planned to ensure they received the support they needed. We received positive feedback from people who used the service and relatives about the care provided. People said they felt treated with dignity, respect and had their independence promoted as required.
Staff enabled people to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well-led by a management team who were passionate about delivering quality care and achieving the best possible outcomes for people. A relative told us, "The [registered] manager came out and had a chat about our requirements, their aim is to be the best and they have high expectations of the service."
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Danielle O'Donnell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alina Homecare Services LimitedBrand: Alina Homecare
- Ownership type
- Organisation
- Companies House number
- 11714388 (opens Companies House)
Alina Homecare Services Limited runs 35 services in England, 9 of them in the East of England. 16 are rated Good or Outstanding and 19 have no rating yet.
Other services run by Alina Homecare Services Limited
- G Alina Homecare - Andover Good. Home care, Hampshire, South East
- G Alina Homecare - Brentwood Good. Home care, Essex
- G Alina Homecare - Bristol South Good. Home care, South Gloucestershire, South West
- G Alina Homecare - Cambridge Good. Home care, Cambridgeshire
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Alina Homecare - Ipswich provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alina Homecare - Ipswich.
- When was Alina Homecare - Ipswich last inspected?
- The Care Quality Commission's latest rating for Alina Homecare - Ipswich was published on 15 December 2022.
- Who runs Alina Homecare - Ipswich?
- Alina Homecare - Ipswich is run by Alina Homecare Services Limited. It runs 35 services in England, 9 of them in the East of England.
- What is Alina Homecare - Ipswich's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 December 2022.
Contact
- Phone
- 01473 372822
- Address
- Unit E, Bristol Court, Betts Avenue, Martlesham Heath, Ipswich, IP5 3RY Map (opens Google Maps)
Compare nearby
- – Hales Group Limited - Ipswich No overall rating, 0.3 miles away
- – Housing 21 - Holm Court No overall rating, 1.3 miles away
- G Deben View Good, 2.5 miles away
- O Seckford AlmsHouses Outstanding, 2.6 miles away
- – Megakare Ltd Not yet rated, 3.3 miles away