Diverse Abilities Plus - Supported Living
- Home care
- Registered since 2022
- Bearwood, Bournemouth, Christchurch and Poole, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
17 months
since the latest rating was published.
96%
of rated home care services in Bournemouth, Christchurch and Poole are Good or Outstanding (91% across the South West, 88% across England).
Diverse Abilities Plus - Supported Living: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Dimensions Dorset Domiciliary Care Office (Good, less than 0.1 miles away) and My Care Ladies (Good, less than 0.1 miles away).
Nearest home care services:
- G Dimensions Dorset Domiciliary Care Office Good, less than 0.1 miles away
- G My Care Ladies Good, less than 0.1 miles away
- – Shauna Health Care Service Solutions Limited Not yet rated, less than 0.1 miles away
- G SuppLiCan Care and Support Good, less than 0.1 miles away
- G Quality Healthcare Professionals Ltd Good, 0.1 miles away
See all home care services in Bournemouth, Christchurch and Poole
What inspectors found
From the Care Quality Commission's assessment published 20 May 2025 (assessment visit 31 December 2024). Quoted under the Open Government Licence.
Date of assessment: 21 January to 11 February 2025
Diverse Abilities Plus – Supported Living is a domiciliary care and supported living service that supports adults with a learning disability and who may be autistic. It provided personal care to 33 people at the time of the inspection.
- Safe Good
- Effective Good
- Caring Good
- Well-led Good
Read the rest of CQC's summary
We carried out this inspection to check the provider had rectified the shortfalls we identified at our previous inspection in February 2023.
The service had made improvements and is no longer in breach of regulations. The registered managers now had oversight of the service. They ensured CQC were notified of any reportable incidents. There were effective systems for assessing, monitoring and improving the quality and safety of the service. They had rectified shortfalls we identified at our previous inspection.
Staff treated people with respect and kindness, upholding their privacy and dignity. Care and support maximised people’s choice, control and independence. Staff worked in partnership with people, families and professionals to plan and deliver care tailored to people's individual needs and preferences.
Staff had training and support to maintain the skills and confidence needed for safe, effective working. Their roles and responsibilities were clear.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect and involved as partners in their care.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation, and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulations in relation to good governance and notifications of significant incidents. Improvements were found at this assessment and the provider was no longer in breach of these regulations.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Abigail Wills
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 1 July 2023. Latest assessment published 20 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Diverse Abilities Plus Ltd
- Ownership type
- Organisation
- Companies House number
- 01540805 (opens Companies House)
- Charity number
- 282197
Diverse Abilities Plus Ltd runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Diverse Abilities Plus Ltd
- G Shapes Domiciliary Service Good. Home care, Bournemouth, Christchurch and Poole
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Diverse Abilities Plus - Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Diverse Abilities Plus - Supported Living.
- When was Diverse Abilities Plus - Supported Living last inspected?
- The Care Quality Commission's latest rating for Diverse Abilities Plus - Supported Living was published on 20 May 2025.
- Who runs Diverse Abilities Plus - Supported Living?
- Diverse Abilities Plus - Supported Living is run by Diverse Abilities Plus Ltd. It runs 2 services, all in the South West.
- What is Diverse Abilities Plus - Supported Living's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01202 718266
- Address
- Suite 1 Discovery Court Business Centre 551-553, Wallisdown Road, Poole, BH12 5AG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Dimensions Dorset Domiciliary Care Office (Good, less than 0.1 miles away) and My Care Ladies (Good, less than 0.1 miles away).
Nearest home care services:
- G Dimensions Dorset Domiciliary Care Office Good, less than 0.1 miles away
- G My Care Ladies Good, less than 0.1 miles away
- – Shauna Health Care Service Solutions Limited Not yet rated, less than 0.1 miles away
- G SuppLiCan Care and Support Good, less than 0.1 miles away
- G Quality Healthcare Professionals Ltd Good, 0.1 miles away
See all home care services in Bournemouth, Christchurch and Poole