Rated Care Homes

Quality Healthcare Professionals Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 75 of 82

    rated home care services in Bournemouth, Christchurch and Poole are rated Good, like this one.

Quality Healthcare Professionals Ltd: inspection record

Home care, Bournemouth, Christchurch and Poole

Rated Good in July 2023.

Quality Healthcare Professionals Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 28 July 2023. Quoted under the Open Government Licence.

Quality Healthcare Professionals Ltd is domiciliary care service providing personal care to 2 people at the time of the inspection. The service can provide nursing or personal care.

Read the rest of CQC's summary

Although it had been registered with CQC since May 2022, it had only started to provide personal care 2 months before the inspection.

What inspectors found

Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Read the rest of CQC's summary

The registered manager involved people and, where appropriate, their relatives meaningfully in decisions about their care. People's care needs were comprehensively assessed before their care package commenced. These assessments formed the basis of their care plans, which informed staff how they should meet people's support needs and preferences. This included managing health conditions, meeting dietary needs and preferences and communication needs.

Right Care: People and relatives found the registered manager and staff to be kind and caring. They said staff treated them and their loved one with respect. This was all reflected in the way the registered manager and staff spoke about their work with the service and the people they supported.

Staff understood people's support needs well. They were attentive and anticipated what was needed.

People had just one regular member of staff supporting them. With people's agreement, the registered manager was introducing new staff to their care so people had a small team working with them, which

would provide continuity in the event their usual member of staff was off work.

Right Culture: People, relatives and staff voiced confidence in the service and the way it was run. People felt able to approach the registered manager in event of any concerns about their care and the service they received. Everyone we spoke with found the registered manager contactable, approachable and supportive.

Staff had the skills they needed to work safely and effectively, including supporting people with their medicines.

The registered manager and staff worked closely with healthcare professionals to ensure people received the support they needed to manage their health.

The registered manager had a close overview of the service. The service only took on new care packages where the registered manager was assured this was manageable within the service's staffing complement.

Questions to ask the service

  1. The last rating is 3 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Sandra Zhakata
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 28 July 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
13786409 (opens Companies House)

Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Quality Healthcare Professionals Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Quality Healthcare Professionals Ltd.
When was Quality Healthcare Professionals Ltd last inspected?
The Care Quality Commission's latest rating for Quality Healthcare Professionals Ltd was published on 28 July 2023.
Who runs Quality Healthcare Professionals Ltd?
Quality Healthcare Professionals Ltd is run by Quality Healthcare Professionals Ltd.
What is Quality Healthcare Professionals Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 28 July 2023.