Reablement Service
- Home care
- Registered since 2011
- Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
26 of 27
rated home care services in Stockton-on-Tees are rated Good, like this one.
Reablement Service: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Kays Recruitment LTD Not yet rated, 0.5 miles away
- – Aspen Gardens No overall rating, 0.5 miles away
- G Outreach Teeside Good, 1.1 miles away
- G Advantage Healthcare - Tees Valley Good, 1.5 miles away
- G Bluebird Care (Stockton and Hartlepool) Good, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 21 May 2021. Quoted under the Open Government Licence.
Reablement Service provides assessment and rehabilitation services for people in their own homes to promote their daily living skills and independence. At the time of the inspection 55 people used the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People spoke positively about their experiences and felt the service responded effectively in meeting their individual needs. People felt confident staff had the knowledge and skills needed and knew how to support them in a personalised way. Staff spoken with clearly understood the importance of respecting people's privacy, dignity and independence.
Read the rest of CQC's summary
Safe systems had been maintained to help ensure the safety and protection of people who used the service. These included the safe management and administration of people's medication, thorough recruitment and training processes, assessment and management of areas of risk and infection control procedures. Staff safety was also a priority and systems were in place to ensure they were safe at all times.
People's needs and wishes were assessed and planned for. Care plans identified the intended outcomes for people and how their needs were to be met and these were constantly reviewed.
Systems for assessing and monitoring the quality of the service were effective in identifying areas of improvement. Systems were in place to gather people's views on the service.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 21 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Stockton-on-Tees Borough Council
- Ownership type
- Organisation
Stockton-on-Tees Borough Council runs 5 services, all in the North East. 5 are rated Good or Outstanding.
Other services run by Stockton-on-Tees Borough Council
- G OneCall Good. Home care, Stockton-on-Tees
- G Rosedale Centre Good. Care home, Stockton-on-Tees
- G Stockton-on-Tees Borough Council - 1 Lanark Close Good. Care home, Stockton-on-Tees
- G Stockton-on-Tees Borough Council - 31 Oak Road Good. Care home, Stockton-on-Tees
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Reablement Service provide nursing care?
- The Care Quality Commission's register does not list nursing care for Reablement Service.
- When was Reablement Service last inspected?
- The Care Quality Commission's latest rating for Reablement Service was published on 21 May 2021.
- Who runs Reablement Service?
- Reablement Service is run by Stockton-on-Tees Borough Council. It runs 5 services, all in the North East.
- What is Reablement Service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 May 2021.
Contact
- Phone
- 01642 528292
- Address
- Tithebarn House, High Newham Road, Stockton-on-Tees, TS19 8RH Map (opens Google Maps)
Compare nearby
- – Kays Recruitment LTD Not yet rated, 0.5 miles away
- – Aspen Gardens No overall rating, 0.5 miles away
- G Outreach Teeside Good, 1.1 miles away
- G Advantage Healthcare - Tees Valley Good, 1.5 miles away
- G Bluebird Care (Stockton and Hartlepool) Good, 1.6 miles away