Advantage Healthcare - Tees Valley
- Home care
- Registered since 2014
- Central Stockton-on-Tees, Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
26 of 27
rated home care services in Stockton-on-Tees are rated Good, like this one.
Advantage Healthcare - Tees Valley: inspection record
Rated Good in December 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bluebird Care (Stockton and Hartlepool) Good, less than 0.1 miles away
- G Care Matters (Homecare) Limited Stockton Good, less than 0.1 miles away
- – DURHAM VALLEY BUSINESS CENTRE Not yet rated, less than 0.1 miles away
- G North East Good, less than 0.1 miles away
- – Partners4Care Limited No overall rating, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 22 December 2022. Quoted under the Open Government Licence.
Advantage Healthcare – Tees Valley is a domiciliary care agency. The service provides personal and nursing care to children, young people and adults living in their own houses and flats in the community. At the time of our inspection 17 people were using the service.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Read the rest of CQC's summary
Right Support: Staff supported people to be fully inclusive in society. Care plans were detailed to support staff in delivering care and support safely. Information from external healthcare professionals was used to create risk assessments and care plans. Staff supported people to access external healthcare professionals when needed. The provider gathered information about people's communication needs.
Right Care: People received person-centred care. Staff worked with people to achieve their set goals. The provider promoted a positive, person-centred culture. The registered manager and staff put people's needs and wishes at the heart of everything they did. The provider had systems in place to ensure people were protected from the risk of abuse and harm. Environmental and individual risks were identified and managed.
Right Culture: People were encouraged to take control of all aspects of their lives, including education, shopping and looking after their homes. The registered manager and nursing team were passionate about providing quality care. The provider had a strong oversight of the service. The registered manager critically reviewed the service to determine how further improvements could be made.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Christine Archibald
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 22 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Advantage Healthcare LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 05266443 (opens Companies House)
Advantage Healthcare Limited runs 7 services in England, 1 of them in the North East. 6 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Advantage Healthcare Limited
- G Advantage Healthcare - London and South East Good. Home care, Lewisham, London
- G Advantage Healthcare - North West & Yorkshire Good. Home care, Trafford, North West
- G Advantage Healthcare - Nottingham Good. Home care, Nottinghamshire, East Midlands
- G Advantage Healthcare - Suffolk and Essex Good. Home care, Essex, East of England
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Advantage Healthcare - Tees Valley provide nursing care?
- The Care Quality Commission's register does not list nursing care for Advantage Healthcare - Tees Valley.
- When was Advantage Healthcare - Tees Valley last inspected?
- The Care Quality Commission's latest rating for Advantage Healthcare - Tees Valley was published on 22 December 2022.
- Who runs Advantage Healthcare - Tees Valley?
- Advantage Healthcare - Tees Valley is run by Advantage Healthcare Limited. It runs 7 services in England, 1 of them in the North East.
- What is Advantage Healthcare - Tees Valley's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 December 2022.
Contact
- Phone
- 01642 606805
- Address
- Suite 22, Durham Tees Valley Business Centre, Orde Wingate Way, Stockton On Tees, TS19 0GD Map (opens Google Maps)
Compare nearby
- G Bluebird Care (Stockton and Hartlepool) Good, less than 0.1 miles away
- G Care Matters (Homecare) Limited Stockton Good, less than 0.1 miles away
- – DURHAM VALLEY BUSINESS CENTRE Not yet rated, less than 0.1 miles away
- G North East Good, less than 0.1 miles away
- – Partners4Care Limited No overall rating, less than 0.1 miles away