Livingways Care Services – Wandsworth
Home care, Merton
Good
Rated on
Rating from the Care Quality Commission.
Livingways Care Services – Wandsworth: inspection record
Rated Good in June 2026.
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Ratings published by the Care Quality Commission.
Rated Good in June 2026.
The latest rating was published 4 months ago.
How it compares locally
- One of 43 Good home care services in Merton, out of 43 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 3 June 2026 (assessment visit 24 February 2026). Quoted under the Open Government Licence.
Date of assessment: 25 February – 15 April 2026. London Homework: Wandsworth is a homecare agency mainly supporting older people with physical disabilities with some people living with dementia as well as those with learning disabilities. At the time of our assessment there were six people using the service. This was our first assessment of this service.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Read the full summary
People were supported to receive safe, person-centred care that reflected their assessed needs and preferences. People told us they felt safe using the service, and safeguarding and whistleblowing systems were clearly understood by staff. Risks to people’s health, safety and wellbeing were well assessed, with management plans in place to mitigate identified risks, including environmental, infection prevention and medicines-related risks. Staff demonstrated a good understanding of incident reporting, safeguarding procedures and consent, and people’s liberty and rights were respected.
There were enough suitably skilled and trained staff to meet people’s needs. Recruitment, induction, supervision and training arrangements were effective, and staff felt supported in their roles. Care planning was detailed and personalised, supporting people’s dignity, independence, choice and control. The provider worked with relevant professionals and agencies to support people’s health outcomes and continuity of care. Leaders promoted a positive, open culture with clear governance, learning and quality monitoring arrangements in place. The culture was one of supportive leadership, continuous learning and a strong focus on people’s experiences and outcomes.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 6-10, St. Georges Road, London, SW19 4DP |
|---|---|
| Neighbourhood | Wimbledon, Merton |
| Registered manager | Clarissa Burton |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Livingways Care Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12515301 (opens Companies House) |
Nearest alternatives
- G HFH Healthcare Limited Home care, 0.1 miles awayGood
- G J.C.Michael Groups Ltd Wandsworth Home care, 0.2 miles awayGood
- G Care 4 Care Headquarters Home care, 0.5 miles awayGood
- G Copper Connect Care Home care, 0.5 miles awayGood
- G Good Oaks Home Care Wimbledon & Kingston Home care, 0.5 miles awayGood
Getting help from London Borough of Merton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Merton
- Ask for a care needs assessment
- Phone: 020 8545 4388, Monday to Friday, 9am to 5pm. Out of hours: 020 8770 5000
- Support for carers
- Paying for care: London Borough of Merton
Checked on the council's website, November 2026.
Common questions
- Does Livingways Care Services – Wandsworth provide nursing care?
- The Care Quality Commission's register does not list nursing care for Livingways Care Services – Wandsworth.
- When was Livingways Care Services – Wandsworth last inspected?
- The Care Quality Commission's latest rating for Livingways Care Services – Wandsworth was published on 3 June 2026.
- Who runs Livingways Care Services – Wandsworth?
- Livingways Care Services – Wandsworth is run by Livingways Care Services Ltd.
- What is Livingways Care Services – Wandsworth's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 June 2026.