My Homecare Hammersmith and Fulham
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
My Homecare Hammersmith and Fulham: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Rated Good in June 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 15 June 2023. Quoted under the Open Government Licence.
My Homecare Hammersmith and Fulham is a care agency providing personal care and support to people in their own homes.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, 2 older people were receiving personal care and support.
What inspectors found
People were happy using the service. They received personalised care and support which met their needs and preferences. People, and their representatives, had been involved in planning their care. Care plans included information about how they liked to be cared for and what they could do for themselves.
Risks to people's safety and wellbeing had been assessed and planned for. They received support in a safe way, including support with their medicines.
Read the full summary
People were treated with respect and had developed good relationships with the staff.
The staff were well supported. There were suitable systems for recruiting, training, and supporting staff. They were happy working at the service and had enough information to care for people safely and well. There were enough staff and people received care on time.
There were systems to help monitor and improve the quality of the service. These included procedures for dealing with complaints, accidents, incidents, and safeguarding concerns. The provider also undertook regular audits and checks and gathered feedback from people using the service to find out how they felt.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Building 1, Power Road Studios, 114 Power Road, Chiswick, London, W4 5PY |
|---|---|
| Phone | 020 3995 9200 |
| Website | www.myhomecare.co.uk |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 15 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Trendy Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12103125 (opens Companies House) |
Nearest alternatives
- G Housing 21 - Greenrod Place Home care, 0.8 miles awayGood
- – Maggie's Care Services Limited Home care, 0.9 miles awayNot yet rated
- O St Micheal Care Limited t/a HomeInstead Senior Care Home care, 0.9 miles awayOutstanding
- G Healthvision - Hounslow Home care, 1 mile awayGood
- G Salus Care Ltd Home care, 1 mile awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does My Homecare Hammersmith and Fulham provide nursing care?
- The Care Quality Commission's register does not list nursing care for My Homecare Hammersmith and Fulham.
- When was My Homecare Hammersmith and Fulham last inspected?
- The Care Quality Commission's latest rating for My Homecare Hammersmith and Fulham was published on 15 June 2023.
- Who runs My Homecare Hammersmith and Fulham?
- My Homecare Hammersmith and Fulham is run by Trendy Care Ltd.
- What is My Homecare Hammersmith and Fulham's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 June 2023.