Practical Care
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
Practical Care: inspection record
Rated Good in November 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, then Requires improvement in 2018, then Good in November 2019.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 7 years ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
About the service
From the Care Quality Commission's inspection report published 7 November 2019. Quoted under the Open Government Licence.
Practical Care is a domiciliary care agency providing support with personal care to people in their own homes. Seventy-one people were using the service at the time of the inspection.
What inspectors found
Systems were in place to safeguard people from the risk of abuse. There were enough staff to support people and checks had been carried out on prospective staff to ensure they were suitable to work in a care setting. Risk assessments had been carried out so that people were supported safely. Medicines were well managed, and procedures were established to reduce the risk of the spread of infection.
Assessments were carried out of people's needs to check the service was able to meet those needs. Staff received support through training and supervision to help them in their role. Where people were supported with meal preparation they were able to choose what they ate and drank. The service worked with other agencies to promote people's health, safety and wellbeing. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were able to consent to the care provided.
Read the full summary
Staff understood how to support people in a way that promoted their dignity, independence and choice. People told us staff were caring in the way they interacted with them. People's confidentiality and privacy was respected.
Care plans were in place which were personalised around the needs of individuals. Care plans included information about how to support people with their communication needs. Systems were established for dealing with complaints and people told us complaints raised by them had been dealt with appropriately. The service worked with other agencies to support people with end of life care.
People and staff spoke positively about the senior staff and told us they were accessible and helpful. Systems were in place for monitoring and improving the quality of support provided. Some of these included seeking the views of people who used the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 7 Cadbury Close, London, N20 9BD |
|---|---|
| Neighbourhood | Totteridge, Barnet |
| Phone | 020 8446 3688 |
| Website | www.practicalcare.co.uk |
| Registered manager | Teresa Paphiti |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 7 November 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Practical Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02434254 (opens Companies House) |
Nearest alternatives
- – Practical Caring Home care, less than 0.1 miles awayNot yet rated
- G Right at Home Barnet and Edgware Home care, less than 0.1 miles awayGood
- G Whetstone Office Home care, less than 0.1 miles awayGood
- G Aurora Quality Care UK Ltd Home care, 0.4 miles awayGood
- G ACS Homecare Home care, 0.9 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Practical Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Practical Care.
- When was Practical Care last inspected?
- The Care Quality Commission's latest rating for Practical Care was published on 7 November 2019.
- Who runs Practical Care?
- Practical Care is run by Practical Care Ltd.
- What is Practical Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 November 2019.