Right at Home Barnet and Edgware
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
Right at Home Barnet and Edgware: inspection record
Rated Good in May 2021.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and May 2021.
It has been rated Good at every inspection since 2018. The latest rating was published about 5 years ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
About the service
From the Care Quality Commission's inspection report published 27 May 2021. Quoted under the Open Government Licence.
Right at Home Barnet and Edgware is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. It provides a service to adults, some of whom live with dementia and/or may have a sensory impairment or physical disability. It is a franchisee of Right at Home UK.
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection there were thirteen people receiving assistance with their personal care.
What inspectors found
Systems were in place to safeguard people from abuse and to make sure people were treated with respect and dignity.
People told us that they were treated well by staff and felt safe when receiving care and support. They had the office contact details and were confident that any concerns they raised would be dealt with appropriately and quickly.
Read the full summary
Risks to people's safety were assessed and personalised guidance minimised the risk of people being harmed.
People and relatives told us that there had been no issues with punctuality or missed care calls.
People made decisions about their care. Their care plans were up to date and personalised.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
The registered manager and other staff supported people to access healthcare services. They worked well with healthcare and social care professionals to provide people with effective care and support.
Staff participated in the regular COVID-19 testing and vaccination programme.
There were quality assurance systems in place to identify and address any shortfalls and to make improvements to the service.
People and their relatives were provided with a range of opportunities to feedback about their experience of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 2, Cadbury Close, 1379 High Road, Whetstone, London, N20 9BD |
|---|---|
| Neighbourhood | Totteridge, Barnet |
| Phone | 020 3865 7734 |
| Website | www.rightathomeuk.co.uk |
| Registered manager | Susanne Lindqvist |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 27 May 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | High Quality Home Care LtdBrand: Right at Home |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10597796 (opens Companies House) |
Nearest alternatives
- G Practical Care Home care, less than 0.1 miles awayGood
- – Practical Caring Home care, less than 0.1 miles awayNot yet rated
- G Whetstone Office Home care, less than 0.1 miles awayGood
- G Aurora Quality Care UK Ltd Home care, 0.4 miles awayGood
- G ACS Homecare Home care, 0.9 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Barnet and Edgware provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Barnet and Edgware.
- When was Right at Home Barnet and Edgware last inspected?
- The Care Quality Commission's latest rating for Right at Home Barnet and Edgware was published on 27 May 2021.
- Who runs Right at Home Barnet and Edgware?
- Right at Home Barnet and Edgware is run by High Quality Home Care Ltd.
- What is Right at Home Barnet and Edgware's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 May 2021.