Sante Care at Home Ltd
- Home care
- Dementia care
- Registered since 2022
- Tavistock, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
1 month
since the latest rating was published.
85 of 109
rated home care services in Devon are rated Good, like this one.
Sante Care at Home Ltd: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kensey Care Services Good, 0.3 miles away
- G Tavy Care Services Good, 0.3 miles away
- O Home Instead Outstanding, 0.3 miles away
- – Complete Care (S.W) Ltd Not yet rated, 1.5 miles away
- G West Devon & District Care & Support Limited Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 September 2026 (assessment visit 27 May 2026). Quoted under the Open Government Licence.
Date of assessment: 27 May to 3 September 2026.
Sante Care at Home Ltd is a domiciliary care agency. It provides personal care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects services where people receive the regulated activity of personal care. Where they do, we also consider any wider social care provided. At the time of our assessment, 13 people were receiving a personal care or live in care service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service received praise from people using it, their relatives and staff. Day to day care was managed effectively, and both the registered manager and staff demonstrated open, inclusive values which helped build trust with those receiving support.
Robust policies and procedures ensured safe medicines management, safe care in people’s homes and appropriate responses to concerns. The provider had effective systems to monitor performance and identify emerging trends.
Care was delivered safely, supported by a proactive safety culture, thorough assessments, and evidence-based practice. Staff worked collaboratively with external professionals to ensure coordinated and responsive care planning.
Safeguarding, infection control, and risk management processes were well understood and consistently applied. Staff received regular supervision, training and support, and consent was always sought in line with the Mental Capacity Act.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ann Sayers
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sante Care At Home Limited
- Ownership type
- Organisation
- Companies House number
- 08672113 (opens Companies House)
Sante Care At Home Limited runs 2 services in England, 1 of them in the South West. 2 are rated Good or Outstanding.
Other services run by Sante Care At Home Limited
- G Sante Care At Home Good. Home care, Sutton, London
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Sante Care at Home Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sante Care at Home Ltd.
- When was Sante Care at Home Ltd last inspected?
- The Care Quality Commission's latest rating for Sante Care at Home Ltd was published on 22 September 2026.
- Who runs Sante Care at Home Ltd?
- Sante Care at Home Ltd is run by Sante Care At Home Limited. It runs 2 services in England, 1 of them in the South West.
- What is Sante Care at Home Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 September 2026.
Contact
- Phone
- 07941 332476
- Address
- 12 Plymouth Road, Tavistock, PL19 8AY Map (opens Google Maps)
Compare nearby
- G Kensey Care Services Good, 0.3 miles away
- G Tavy Care Services Good, 0.3 miles away
- O Home Instead Outstanding, 0.3 miles away
- – Complete Care (S.W) Ltd Not yet rated, 1.5 miles away
- G West Devon & District Care & Support Limited Good, 1.6 miles away