Darlington Extra Care Services
- Home care
- Dementia care
- Registered since 2014
- Central Darlington, Darlington, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
3 years
since the latest rating was published.
16 of 18
rated home care services in Darlington are rated Good, like this one.
Darlington Extra Care Services: inspection record
Rated Good in January 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Chinite Home Care Darlington and Northeast Good, 0.7 miles away
- G Firstpoint Homecare Darlington Good, 0.7 miles away
- G Helping Hands Darlington Good, 0.7 miles away
- G Darlington Borough Council In House Home Care Good, 1 mile away
- G 247 Community Support Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 24 January 2024. Quoted under the Open Government Licence.
Darlington Extra Care Services is an extra care agency providing care and support to older people in their own flats across 4 different sites. Some people who receive support may be living with dementia or have physical disabilities. The service supported 138 people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Overall people shared positive feedback with us about their experience of Darlington Extra Care Services. They felt the staff enabled them to keep safe. Healthcare professionals also shared feedback regarding partnership working and positive working relationships.
Read the rest of CQC's summary
Accidents and incidents were managed and recorded effectively. Recruitment was carried out effectively with the right safety checks and records in place.
Staff training was up to date and staff also received regular supervision and appraisals to ensure their development and practice was meeting people's needs.
Risk assessments and relevant care plans were improved to ensure all the details needed to manage risk and support people safely was current. Care plans were person-centred and ensured people's preferences were clear to guide staff on how to meet people's individual needs.
Audits carried out by the registered manager and provider were addressing concerns to manage risk and improve the quality of care provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rebecca Liddle
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 24 January 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Making SpaceBrand: Making Space
- Ownership type
- Organisation
- Companies House number
- 01642033 (opens Companies House)
- Charity number
- 512907
Making Space runs 13 services in England, 1 of them in the North East. 12 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Making Space
- G Ashwood Court Residential Home Good. Care home, Wigan, North West
- G Ashwood Court Supportive Pathways Good. Care home with nursing, Wigan, North West
- G Beyer Lodge Nursing Home Good. Care home with nursing, Manchester, North West
- G Greengate House Good. Care home, St Helens, North West
Getting help from Darlington Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Darlington Borough Council
- Ask for a care needs assessment
- Phone: 01325 406111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Darlington Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Darlington Extra Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Darlington Extra Care Services.
- When was Darlington Extra Care Services last inspected?
- The Care Quality Commission's latest rating for Darlington Extra Care Services was published on 24 January 2024.
- Who runs Darlington Extra Care Services?
- Darlington Extra Care Services is run by Making Space. It runs 13 services in England, 1 of them in the North East.
- What is Darlington Extra Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 January 2024.
Contact
- Phone
- 01325 354193
- Address
- Rosemary Court, Blackton Grove, Darlington, DL1 4UB Map (opens Google Maps)
Compare nearby
- G Chinite Home Care Darlington and Northeast Good, 0.7 miles away
- G Firstpoint Homecare Darlington Good, 0.7 miles away
- G Helping Hands Darlington Good, 0.7 miles away
- G Darlington Borough Council In House Home Care Good, 1 mile away
- G 247 Community Support Good, 1 mile away