International Care Limited
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
International Care Limited: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in September 2025.
The latest rating was published 13 months ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 9 September 2025 (assessment visit 15 July 2025). Quoted under the Open Government Licence.
International Care Limited is a domiciliary care agency providing support with personal care to people living in their own homes. At the time of our inspection 5 people were receiving support with personal care. This is the first time CQC has carried out an inspection of this service.
We undertook an announced inspection visit to the service on 31 July 2025 where we met with the registered manager and one of the company directors. We subsequently carried out telephone interviews with people who used the service and staff and contacted 1 person by email. We have undertaken a comprehensive inspection which means we have reviewed all 33 quality statements. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led, leading to a good overall rating for the service.
Read the full summary
Steps had been taken to safeguard people from abuse and risk assessments were in place to help mitigate risks people faced. There were enough staff to support people and robust staff recruitment practices were in place. People’s needs were assessed and reviewed. Staff undertook training to support them in their role. Staff, management and people worked together to ensure needs were met. People were able to consent to their care. The provider promoted the wellbeing of its staff. Care and support was person centred. People were listened to and involved in planning their care. The provider had various quality assurance and monitoring systems in place to help drive improvements. Staff and people who used the service spoke positively about the leadership team and there was a shared and open culture at the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity. This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 3-9 Balaam Street, Plaistow, London, E13 8EB |
|---|---|
| Neighbourhood | Plaistow, Newham |
| Phone | 020 8191 1313 |
| Website | www.internationalcareservices.co.uk |
| Registered manager | Mudasir Bazaz |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | International Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13106934 (opens Companies House) |
Nearest alternatives
- G Rainbow Homecare Limited Home care, less than 0.1 miles awayGood
- G Sunlight Care Newham Home care, less than 0.1 miles awayGood
- – RayRay Care Relief Home care, 0.1 miles awayNot yet rated
- G Approvez medi-care Ltd Newham Home care, 0.2 miles awayGood
- G Luton Road Home care, 0.3 miles awayGood
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does International Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for International Care Limited.
- When was International Care Limited last inspected?
- The Care Quality Commission's latest rating for International Care Limited was published on 9 September 2025.
- Who runs International Care Limited?
- International Care Limited is run by International Care Limited.
- What is International Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 September 2025.