Luton Road
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
Luton Road: inspection record
Rated Good in August 2019.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2016. Rated Good in 2016 and August 2019.
It has been rated Good at every inspection since 2016. The latest rating was published about 7 years ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 8 August 2019. Quoted under the Open Government Licence.
Luton Road is a supported living service that was providing personal care and support to 11 people with learning disabilities at the time of inspection. People had their own self-contained flats across two buildings. Each building also had a communal kitchen, dining room, lounge and toilets. People in both buildings had access to a shared garden area.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 3-13 Luton Road, London, E13 8HD |
|---|---|
| Neighbourhood | Plaistow, Newham |
| Phone | 020 7511 7832 |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 8 August 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Look Ahead Care and Support LimitedBrand: Look Ahead Care and Support Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | IP21004R (opens Companies House) |
Look Ahead Care and Support Limited runs 4 services in London. 3 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Look Ahead Care and Support Limited
- G Felstead Street Care home, HackneyGood
- G Stratford Road Care home, NewhamGood
- RI Clarence Road Care home, HackneyRequires improvement
Nearest alternatives
- – RayRay Care Relief Home care, 0.2 miles awayNot yet rated
- G International Care Limited Home care, 0.3 miles awayGood
- G Rainbow Homecare Limited Home care, 0.3 miles awayGood
- G Sunlight Care Newham Home care, 0.3 miles awayGood
- G Approvez medi-care Ltd Newham Home care, 0.4 miles awayGood
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Luton Road provide nursing care?
- The Care Quality Commission's register does not list nursing care for Luton Road.
- When was Luton Road last inspected?
- The Care Quality Commission's latest rating for Luton Road was published on 8 August 2019.
- Who runs Luton Road?
- Luton Road is run by Look Ahead Care and Support Limited. It runs 4 services in London.
- What is Luton Road's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 August 2019.