Guardian Angel Carers Banstead and Purley
Home care, Sutton
Good
Rated on
Rating from the Care Quality Commission.
Guardian Angel Carers Banstead and Purley: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Rated Good in March 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 37 Good home care services in Sutton, out of 41 with a rating.
About the service
From the Care Quality Commission's inspection report published 7 March 2023. Quoted under the Open Government Licence.
Guardian Angel Carers Banstead and Purley is a domiciliary care agency providing personal care. The service provides support to people living in their own homes in the community. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection the service was providing personal care to 6 people.
What inspectors found
People were safe using the service. Staff understood how to safeguard people from abuse and keep them safe from identified risks to their safety and wellbeing. There were enough staff to support people and meet their needs. Recruitment and criminal records checks were carried out on staff to make sure they were suitable to support people. Staff followed current practice when providing personal care and when preparing and handling food which reduced hygiene risks.
Staff received relevant training to help them meet people's needs. The provider made sure staff had regular opportunities to review and improve their working practices. The provider regularly checked staff were carrying out their duties to the expected high standard.
Read the full summary
People were supported to stay healthy and well. Staff helped people to eat and drink enough to meet their needs and to take their prescribed medicines. Staff understood people's healthcare needs and how they should be supported with these. They were observant to changes in people's health and wellbeing and sought support for people when this was required.
People were happy with the care and support they received from staff. They received the care and support that had been planned and agreed with them. Staff were kind and caring and focussed on meeting people's needs and respecting their choices and preferences about how care and support was provided. They supported people in a dignified, respectful way which maintained their privacy and independence. People had a choice about who they received care and support from and the provider made sure this was from the same staff so that care and support was provided in a consistent way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
There was no registered manager in post and the service was being managed by the nominated individual while the provider actively recruited for a new manager for the service. However, the service was managed well. The nominated individual was experienced, had a clear understanding of how people's needs should be met and communicated well with people.
The provider had systems in place to monitor and review the safety and quality of the service. They checked
with people at regular intervals that the care and support provided was meeting their needs and sought their views about how the service could improve.
There were arrangements in place to make sure any accidents, incidents and complaints would be fully investigated and people would be involved and informed of the outcome. The provider worked with others to develop and improve the care and support provided to people.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 17 Station Road, Sutton, SM2 6BX |
|---|---|
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 7 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Jayshouse Park Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13809433 (opens Companies House) |
Nearest alternatives
- – CN Healthcare Limited Home care, 0.1 miles awayNo overall rating
- G Miss Sunita Larka t/a Direct Care and Support Services Home care, 0.7 miles awayGood
- – Sunlight Care Sutton Home care, 1.1 miles awayNot yet rated
- G Lakeshore Care Ltd Home care, 1.2 miles awayGood
- G Caremark Sutton Home care, 1.2 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Guardian Angel Carers Banstead and Purley provide nursing care?
- The Care Quality Commission's register does not list nursing care for Guardian Angel Carers Banstead and Purley.
- When was Guardian Angel Carers Banstead and Purley last inspected?
- The Care Quality Commission's latest rating for Guardian Angel Carers Banstead and Purley was published on 7 March 2023.
- Who runs Guardian Angel Carers Banstead and Purley?
- Guardian Angel Carers Banstead and Purley is run by Jayshouse Park Ltd.
- What is Guardian Angel Carers Banstead and Purley's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 March 2023.