Rated Care Homes

Miss Sunita Larka t/a Direct Care and Support Services

Home care, Sutton

G

Good

Rated on

Rating from the Care Quality Commission.

Miss Sunita Larka t/a Direct Care and Support Services: inspection record

Home care, Sutton

Rated Good in March 2023, up from Requires improvement.

Miss Sunita Larka t/a Direct Care and Support Services: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 5 times since 2015. Rated Good in 2015, 2017 and 2019, then Requires improvement in 2021, then Good in March 2023.

Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.

How it compares locally

  • One of 37 Good home care services in Sutton, out of 41 with a rating.

About the service

From the Care Quality Commission's inspection report published 8 March 2023. Quoted under the Open Government Licence.

Miss Sunita Larka t/a Direct Care and Support Services provides personal care for people who live in supported living accommodation. The people who use the service have a learning disability and/or autism. At the time of our inspection 22 people were using the service living in various supported living settings, including a self-contained flat. People rented their room from a private landlord and used shared facilities such as a kitchen and living room. Not everyone who used the service received personal care. CQC only inspects where people receive personal care and only 8 people received personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

Right support Staff supported people to have the maximum possible choice, control and independence and they had control over their own lives. Care was delivered to people in a person-centred way, taking into account any protected characteristics. Risks to people were assessed well and staff followed clear guidance to keep people safe. Staff administered medicines to people safely and followed best practice. People were protected from risks relating to infection control.

Read the full summary

Right care Staff understood how to protect people from poor care and abuse. The service worked well with other organisations to ensure people received the care they needed. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe. Staff were recruited through processes to check they were safe to work with vulnerable people.

Right culture The provider consulted well with people using the service, their relatives and staff to gather their feedback and involve them in the running of the service. Staff at all levels understood their roles and responsibilities including the legal responsibility to report significant incidents to the CQC. The provider had good oversight of the service to identify any concerns and resolve them promptly. Oversight had improved since the last inspection. A manager was in post who was registering with the CQC.

Questions to ask the service

  • The last rating is 4 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Miss Sunita Larka t/a Direct Care and Support Services
Address20 Fairway, Carshalton, SM5 4HS
Phone020 8915 0771
Websitewww.dcss24.co.uk
Registered managerManraz Gopee
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Younger Adults
Inspection reports 8 inspection reports, latest 8 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Miss Sunita Larka t/a Direct Care and Support Services
ProviderMiss Sunita Larka
Ownership typeIndividual

Nearest alternatives

  1. –
    CN Healthcare Limited Home care, 0.6 miles away
    No overall rating
  2. G
    Guardian Angel Carers Banstead and Purley Home care, 0.7 miles away
    Good
  3. –
    Sunlight Care Sutton Home care, 1.2 miles away
    Not yet rated
  4. RI
    Anneally Care Services LTD Home care, 1.3 miles away
    Requires improvement
  5. –
    Lifeways Community Care (South London) Home care, 1.3 miles away
    No overall rating

See all home care in Sutton

Getting help from London Borough of Sutton

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Miss Sunita Larka t/a Direct Care and Support Services provide nursing care?
The Care Quality Commission's register does not list nursing care for Miss Sunita Larka t/a Direct Care and Support Services.
When was Miss Sunita Larka t/a Direct Care and Support Services last inspected?
The Care Quality Commission's latest rating for Miss Sunita Larka t/a Direct Care and Support Services was published on 8 March 2023.
Who runs Miss Sunita Larka t/a Direct Care and Support Services?
Miss Sunita Larka t/a Direct Care and Support Services is run by Miss Sunita Larka.
What is Miss Sunita Larka t/a Direct Care and Support Services's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 8 March 2023.