Puretouch Care Limited
Home care, Hammersmith and Fulham
Good
Rated on
Rating from the Care Quality Commission.
Puretouch Care Limited: inspection record
Rated Good in September 2025.
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Ratings published by the Care Quality Commission.
Rated Good in September 2025.
The latest rating was published 13 months ago.
How it compares locally
- One of 22 Good home care services in Hammersmith and Fulham, out of 24 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 28 September 2025 (assessment visit 7 April 2025). Quoted under the Open Government Licence.
Date of assessment 14 July 2025 to 29 August 2025.
Puretouch Care Limited provides personal care to people in their own homes. This was the first inspection since being registered on 6 March 2023.
Read the full summary
There were 2 people using the service when we carried out the assessment, both of whom were receiving personal care.
During the assessment we contacted 2 people or their relatives, and 3 care staff for their feedback about the service, and regarding how people’s personal care needs were being met.
We looked at 34 quality statements and found that people received care, and support that was safe, and provided by professional, competent, and well-trained staff. The provider recruited staff appropriately, and people were enabled, and supported to take acceptable risks in a proactive, encouraging, manner that enhanced their quality of life. This also reduced their social isolation. People received support from staff who worked well as a team, and provided joined up, integrated care. This included involving external healthcare professionals. The provider enhanced people’s independence by giving them choices, and promoting a holistic approach to care. This included having control over when they received it. The service recorded people’s consent to care, and treatment, and they were encouraged, and supported to maintain healthy diets. The provider monitored the support provided to encourage, and drive improved experiences, and outcomes for people. People, and their relatives told us the service was well managed, and the staff treated people with kindness, compassion, and as individuals, making sure they received equitable service experiences. The service was well led, with good governance, and effective monitoring systems.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This was the 1st assessment since being registered on 6 March 2023. At this assessment the rating is good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This was the 1st assessment since being registered on 6 March 2023. At this assessment the rating is good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This was the 1st assessment since being registered on 6 March 2023. At this assessment the rating is good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This was the 1st assessment since being registered on 6 March 2023. At this assessment the rating is good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This was the 1st assessment since being registered on 6 March 2023. At this assessment the rating is good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 27 Parsons Green Lane, London, SW6 4HH |
|---|---|
| Neighbourhood | Fulham, Hammersmith and Fulham |
| Registered manager | Mohamed Abdullahi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Puretouch Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13809549 (opens Companies House) |
Nearest alternatives
- G Ashbourne Healthcare Services Home care, 0.3 miles awayGood
- G IPDiagnostics Ltd Home care, 0.6 miles awayGood
- G SureCare Chelsea Home care, 0.7 miles awayGood
- G London Care (Olive House) Home care, 0.8 miles awayGood
- G Arale Group Limited Home care, 0.8 miles awayGood
Getting help from London Borough of Hammersmith & Fulham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hammersmith & Fulham
- Ask for a care needs assessment
- Phone: 0800 145 6095 (freephone), Monday to Friday, 8.45am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hammersmith & Fulham
Checked on the council's website, November 2026.
Common questions
- Does Puretouch Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Puretouch Care Limited.
- When was Puretouch Care Limited last inspected?
- The Care Quality Commission's latest rating for Puretouch Care Limited was published on 28 September 2025.
- Who runs Puretouch Care Limited?
- Puretouch Care Limited is run by Puretouch Care Limited.
- What is Puretouch Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 September 2025.